QA Engineer

About Us:

TechSee is a rapidly growing enterprise SaaS startup specializing in Multi-Sensory AI Digital Customer Experience solutions for contact centers and customer self-service. We empower Fortune 500 companies to revolutionize their customer service interactions through an innovative framework that combines Computer Vision, Large Language Model models, and Augmented Reality. This approach allows us to effortlessly and cost-effectively build autonomous Agent and Customer multisensory AI Assistants, creating near-human interactive experiences with AI Customer Service Agents. This helps companies provide a best-in-class customer experience at a fraction of the cost.

The Opportunity:

We are seeking a talented QA Engineer to help ensure top product quality in our rapidly growing company. You will be focused on testing our core product, conducting end-to-end testing across various technologies, along with our proprietary AR and AI solutions.

Responsibilities:

• Develop comprehensive test plans and test cases focused on both backend and frontend features to ensure product quality across the stack.
• Take primary responsibility for querying data, testing backend and frontend data changes, and ensuring data integrity, performance, and UI functionality.
• Lead efforts to identify, document, and troubleshoot errors in both backend and frontend areas, providing detailed analysis and potential solutions.
• Collaborate closely with Development, Product, and other teams to clarify specifications, address issues/concerns, and identify risks throughout the software development life cycle, ensuring alignment across backend and frontend requirements and dependencies.
• Actively contribute to a scrum team, working with developers, DevOps, and Product teams to ensure comprehensive testing coverage.
• Lead the QA effort in sprint planning and retrospectives, providing insights into backend and frontend testing considerations.
• Develop, apply, and maintain manual and automation scripts for both backend and frontend testing of new and existing products, with a focus on enhancing full-stack test automation.
• Continuously update and refine testing methodologies, tools, and processes to improve testing effectiveness across backend and frontend technologies and practices.
• Familiarity and practical experience using AI tools for testing

Requirements:

• Bachelor's or Master's degree in Computer Science, Data Science, Information Systems, or a related field.
• 3+ years of experience as a QA Engineer, specializing in backend and frontend testing on web applications.
• Experience with database queries, particularly in NoSQL databases (e.g., MongoDB).
• Experience in scripting languages like Python.
• Familiarity with automation testing tools such as Postman or Selenium – advantage.
• Experience with mobile application testing – advantage.
• Experience with AI-related tools or technologies – advantage.
• Exceptional verbal and written communication skills in English.
• Proven track record of effective cross-functional collaboration, with strong interpersonal skills.
• Strong analytical skills, with experience in identifying and resolving complex backend issues.
• Interest in staying updated on the latest trends and technologies in QA practices.

Why work with us ?

At TechSee we encourage a culture that values collaboration and we prioritize teamwork as the cornerstone of our business, essential for achieving success.

• Career path: This role serves as a launching point into further roles in the QA team.
• Training: Personal development programs and professional training. In addition, learning TechSee's market-leading AI and AR solutions.
• Compensation: Solid base salary and incentives plan, strong benefits and an ownership (equity) in a high-growth SaaS venture.
• Tools: Provide you with the resources needed to achieve your goals.
• Work environment: TechSee is a hybrid work environment, with frequent social activities. We prioritize a healthy work-life balance, supporting our diverse team from various backgrounds and locations. We take pride in fostering career growth, team engagement, employee recognition, and an innovative workspace.
• Success: TechSee has established a global presence, trusted by Tier 1 enterprise customers across the telecom, consumer electronics, manufacturing, insurance and many other industries.

As we continue to build a positive environment that has brought us this far, we invite you to consider joining us in shaping the future of customer experience

TechSee is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.

Join Our Team at TechSee To apply, please submit your resume.