Client Support

3 days ago

Tel Aviv, Tel Aviv, Israel Integrators services a.s. Full time ₪90,000 - ₪120,000 per year

Hybrid

Lokation: Prague 8, HO 2x (Onboarding phase requires at least 4 weeks full onsite.)

Languages: Fluent English and Czech, (German B2 is a plus)

Level: Senior

Form of cooperation: Contraktor

Start date: 9/2025

Allocation: Full-Time

Allocation length: Long term (until end of the year with very high probability for extension for whole 2026 and beginning of 2027)

Role Overview:
  • As part of a dedicated task force within a strategic project, you will play a dual role combining client lifecycle management and technical setup support. This position requires a detail-oriented and client-focused professional who can manage documentation, validate critical information, and ensure accurate system configurations across multiple platforms.
Key Responsibilities:
  • Analyze and validate client documentation for completeness and compliance.
  • Verify the authenticity of signatures and other critical client information.
  • Ensure accurate setup and maintenance of client data across various internal systems based on validated documentation.
  • Support clients with their connectivity setup and troubleshoot related issues.
  • Coordinate workflows and task tracking using Jira.
  • Collaborate closely with internal stakeholders (e.g., Sales, Compliance, Governance Hub) and external clients to ensure seamless onboarding and lifecycle management.
Required Skills & Qualifications
  • Proficiency in written and spoken English (German at B2 level is a plus).
  • Experience in client onboarding, account creation, or technical setup is highly desirable.
  • Strong attention to detail and accuracy in handling sensitive documentation.
  • Excellent communication skills with a client-centric mindset.
  • Proactive and solution-oriented approach to customer support.
  • Strong analytical and problem-solving abilities.
  • Proficiency in Microsoft Office and Teams; familiarity with SAP and Jira is a plus.
  • Ability to work independently and collaboratively in a fast-paced, international environment.
WEB
  • title=Client Support & Lifecycle Services Officer 
  • job=other

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