Senior Customer

14 hours ago

Petah Tikva, Central District, Israel Medison Pharma Full time ₪90,000 - ₪120,000 per year

Medison offers hope to patients suffering from rare and severe diseases, by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.

As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring therapy to patients in need, no matter where they live.

Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve.

 We are a dynamic, fast-paced company, operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us

We seek a Senior Customer & Account Specialist to promote the company's products in the country's Central-South region and communicate with professional healthcare providers (HCPs), including physicians, nurses, and pharmacists.

The Senior Customer & Account Specialist will increase product awareness, answer queries, provide updated and reliable information, and introduce new products.

  • Territory and customer management: MCCP update, Call plan adherence (CPA), and identifying customer needs, use of digital tools.
  • Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
  • Providing support to HCPs in optimizing patient outcomes
  • Delivering lectures to HCPs (according to the MC terms).
  • Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
  • Developing new initiatives.
  • Establishing collaborations and fostering professional relationships with HCPs.
  • Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
  • Taking an active role in team/unit projects.
  • Maintaining open communication with other functions within the company regarding the team's products.
  • Attending conferences in Israel and overseas.

Required experience and education

  • At least 3 years of experience as a Medical Representative in the pharmaceutical industry, with prior experience in oncology - Must
  • Bachelor of Para-Medicine degree.
  • Fluent in Hebrew and English
  • Presentation skills (Hebrew & English)
  • Valid driver's license

Required qualifications

  • Ability to work independently
  • Professional abilities
  • Self-educational ability and handling scientific materials
  • High interpersonal skills
  • Team player

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