Salesforce Business Analyst

1 week ago


Tel Aviv, Tel Aviv, Israel Ethosia Full time $90,000 - $120,000 per year

Who we are

  • Global hyper-growth tech company, empowering developers to accelerate build times & product releases
  • Trusted by 200K+ developers at Microsoft, Samsung, Nintendo, Amazon & more
  • Operating across industries: gaming, fintech, embedded software, enterprise tech

What You'll Do

As a Salesforce Business Analyst, you will have a critical role in leading the implementation of key processes. As a strategic partner to the business, you will demonstrate a deep understanding of their processes and act as a consultant on their business system's needs.

  • Design and implement business processes based on Sales, Service Cloud and CPQ
  • Configure and improve existing processes to increase user adoption and efficiency
  • Manage Salesforce implementation projects from start to end through all project lifecycle phases
  • Manage the integration, implementation, and maintenance of all applications supporting the business operations
  • Support users on their day-to-day tasks, including troubleshooting and data fixes

What You'll Need

  • 3+ years of hands-on experience with Salesforce – a must
  • B.Sc. in Computer Science / Software Engineering / Industrial Engineering or related field
  • Deep technical understanding of Salesforce best practices and customization capabilities – Flows, Formulas, Validation Rules, Approval Processes, etc.
  • Experience in a Lead-to-Cash Salesforce environment
  • Ability to understand business needs, translate requirements into technical solutions, and document in process flow diagrams
  • Can-do approach and drive to learn additional skills and processes
  • Service-oriented mindset
  • Excellent communication and presentation skills with fluent English
  • Experience with Salesforce CPQ – a must
  • Experience working with integration tools (specifically Workato) – big advantage
  • Experience integrating Salesforce with other systems, such as Marketo, NetSuite, Outreach, LeanData, Planhat, etc. – advantage


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