Network Operations Support Specialist Tel Aviv

6 days ago

Tel Aviv, Tel Aviv, Israel Arad Tech Sourcing Full time ₪60,000 - ₪120,000 per year
About the Role

We are looking for a skilled Network Specialist with strong hands-on experience in switching, routing, and wireless troubleshooting. The role includes technical support across several sites in Israel, configuration work according to SOPs, and on-call availability when needed.

The position includes a company car.

Key Responsibilities

  • Configure port-level access and manage firewalls and switches

  • Configure and troubleshoot Cisco & Aruba routing, switching, and wireless topologies

  • Configure and troubleshoot APs and Wireless networks

  • Understand network flows and perform configurations based on SOPs

  • Document all incidents in the ticketing system and follow through until full resolution

  • Build and update technical documentation and inventories

  • Analyze and solve complex network issues

  • Provide onsite support at multiple locations according to project and incident needs

  • Participate in on-call shifts outside working hours (outages/issues)

Must-Have Requirements

  • 4+ years of technical support experience in networking

  • Strong technical orientation

  • Hands-on experience with Cisco & Aruba routing, switching, and wireless environments

  • Ability to configure and troubleshoot routing protocols, switching setups, APs, and wireless networks

  • Clear English communication skills (written and verbal)

  • Ability to work according to Standard Operating Procedures

  • Willingness to learn and develop new skills

  • Team player, reliable, and responsible

Advantages

  • CCNA-level certifications (routing, switching, wireless, security)

  • Experience working independently and delivering according to a fixed plan

  • Experience with Cisco, Aruba, and FortiGate firewalls

  • Experience with ISP devices

  • Experience with site mapping and network rack arrangement

Big Advantage

  • Strong hands-on experience with Cisco, Aruba, FortiGate firewalls

  • Experience with Windows OS and Linux in IT operations

Filtering Questions

  1. How many years of technical support experience do you have in networking?

  2. How many years of experience do you have in configuring and troubleshooting Cisco & Aruba routing and switching?

  3. How many years of experience do you have in configuring and troubleshooting APs and Wireless networks?

  4. How many years of experience do you have working across multiple sites?

  5. How many years of experience do you have with Cisco, Aruba, or FortiGate firewalls (advantage)?

  6. How many years of experience do you have performing on-call support outside working hours (advantage)?

    7. What is your salary expectation (gross) for this role?

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