Customer & Partner Marketing Manager
6 hours ago
As the Customer & Partner Marketing Manager, you'll own programs that elevate OX's voice through our customers and partners. You'll transform relationships into advocacy, create co-marketing opportunities with strategic partners, and deliver impactful campaigns that drive pipeline and brand visibility. This role blends storytelling, relationship management, and program execution.
What You'll Be Doing
Customer Marketing & Advocacy
- Build and lead OX's customer advocacy program
- Develop case studies, testimonials, videos, and success stories that showcase customer outcomes.
- Partner with Customer Success to identify champions and convert them into advocates.
- Drive reference programs, ensuring sales has a steady pipeline of customer proof points.
Partner Marketing
- Manage joint marketing initiatives with technology and channel partners.
- Create partner campaigns, solution briefs, webinars, and event activations that highlight OX's value in the ecosystem.
- Collaborate with sales and alliances teams to support partner enablement and demand generation.
Campaigns & Events
- Drive customer and partner presence in OX global events (panels, roundtables, speaking opportunities).
- Create scalable campaigns to increase awareness, engagement, and joint pipeline.
- Track performance, optimize campaigns, and report on customer and partner marketing KPIs.
What We're Looking For
- 5+ years of experience in customer marketing, partner marketing, or field marketing (preferably in cybersecurity or B2B SaaS).
- Strong storytelling and content creation skills (case studies, videos, campaigns).
- Proven ability to manage multiple stakeholders and build relationships across teams.
- Experience building and scaling advocacy programs.
- Comfortable working in a fast-paced startup environment where creativity and execution matter equally.
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