VP of Engineering, Detection and Response Group

About Us: BigPanda delivers AI-powered IT operations and incident management. We enable enterprise IT to keep their digital world running by fixing reactive and chaotic processes. Our enterprise SaaS platform transforms IT noise into insights for faster detection & triage, and surfaces siloed knowledge into situational awareness for faster investigation & remediation. BigPanda increases the speed and productivity of Ops and Incident management teams, which is why the world's most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers. BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.  We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.
Our Benefits: Competitive equityHybrid work scheduleCompany funded health insurance6 weeks fully paid Parental LeaveCritical Family Medical LeaveFinancial planning servicesEmployee learning & development budgetValues-based recognition (quarterly and annually)Social community & ERG programsFreeFit gym packageWork-life harmonyDog friendly office Location requirements: You'll be required to work out of the office at least 3 days a week. 
About the Role: We're looking for an Engineering VP to lead the Agentic Detection and Response missions that form the AI Detection and Response group. The ADR group is responsible for the core capability of BigPanda's product suite, designed to automatically detect and resolve/escalate major IT incidents at enterprises. By automating L0 and L1 operations, BigPanda can significantly expedite detection and resolution and reduce the work done by L1 teams in operation centers and NOCs.  BigPanda's product is a GenAI SaaS platform, which processes, analyzes, and automates millions of events per day, using state of the art event processing technologies and LLM-based solutions. The group consists of multiple cross-functional and highly technical teams, grouped into the Detection and Response missions.  You will be responsible for developing the product, making necessary tech selections, and making delivery, quality, and product decisions, while mentoring and developing the teams' talent both on the professional and the managerial level.
What you will do:Be an integral part of the Engineering Leadership team and the company's Senior Leadership teamLead and develop a group of engineering professionals owning key product capabilities and technologiesGuide the group's leadership team to personal and professional growthDrive technical and product excellence across teams - promote quality deliverables, lead tech selection processes, and increase the product's uptime and overall customer satisfactionCollaborate with all R&D groups and other relevant stakeholders, such as Product and Customer Success
What skills and experience you will bring to BigPanda:Extensive experience with managing large (20+) cross-functional groups4+ years of experience of managers management Leading engineering in a product-centric organizationStrong technical skills: deep technological understanding, proven experience with FE and BE technologiesLeading major structural and architectural transformation projectsBuilding an Enterprise grade multi-customer product in a fast growing organizationBuilding fast-paced, value-driven teams and groups

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