Manager, Program Management

At Shutterfly, we make life's experiences unforgettable. We believe there is extraordinary power in the self-expression. That's why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

We are looking for a Manager, Program Management, to lead cross-functional program delivery across our Martech, Personalization, and Mobile domains. This leadership role is based in Haifa and requires a strong strategic mindset, operational excellence, and people leadership. You'll be responsible for overseeing a team of senior program managers, managing complex cross-functional projects, and evolving our PMO capabilities to meet business goals.

Responsibilities
Team Leadership & Development

• Directly manage a team of senior program managers across multiple domains.
• Own the team's work plan, task allocation, prioritization, workload balancing, and performance monitoring.
• Coach and mentor team members—providing professional guidance, personal development, and leadership in program management best practices.
• Build and execute a growth plan to scale PMO capabilities and maintain a high-performing team.

Program Delivery & Execution

• Lead complex, cross-functional programs from initiation through implementation—overseeing planning, timelines, resource allocation, risk mitigation, and sensitive stakeholder coordination.
• Drive execution standards and ensure accountability through regular ceremonies, documentation, and follow-through.
• Collaborate with internal stakeholders to develop systemic and technological solutions that support evolving business needs.
• Ensure programs stay aligned with business strategy, and adapt delivery as needed to meet evolving priorities.
• Aligns project with overall program policies, roadmap, constraints and plans. Alert on any potential risk & work with the relevant stakeholders to prioritizes tasks and resolves issues/conflicts.

Planning & Performance Management

• Oversee annual capacity and roadmap planning across Martech, Personalization, and Mobile, driving alignment with strategic initiatives.
• Guide quarterly planning and maintain visibility into capacity, velocity, and delivery indicators across domains.
• Use data to identify risks and opportunities early, proactively addressing gaps in execution or alignment.

Stakeholder Communication & Reporting

• Act as a central point of contact for cross-functional teams, including Product, QE, Engineering, Marketing, Operations, and executive leadership.
• Drive clarity and transparency across stakeholders through consistent communication, reporting, and expectation management.
• Streamline reporting processes to ensure timely and actionable updates on program health, risks, dependencies, and milestones.

Innovation & PMO Evolution

• Champion the evaluation and adoption of advanced project management tools and methodologies.
• Lead initiatives to improve PMO maturity, enhance visibility, and drive continuous improvement across domains.
• Foster cross-functional collaboration with other tech teams to ensure alignment, solution quality, and delivery excellence.

Qualifications

• Self-starter and self-learner with strong adaptability and resilience in a dynamic environment.
• Excellent multitasking abilities and composure under pressure.
• Strategic thinker with a detail-oriented execution style.
• Strong analytical skills with a system-wide, process-first mindset.
• Exceptional organizational and time-management capabilities.
• Proactive leadership with the ability to influence and drive complex initiatives.
• Strong interpersonal and communication skills; able to build trust and foster collaboration.
• Service-oriented mindset with a focus on enabling team and organizational success.
• Proven ability to motivate teams and build cross-functional partnerships.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.