Technical Support

7 days ago


Tel Aviv, Tel Aviv, Israel Miracle FinOps & TEM services By Tamar Full time ₪104,000 - ₪130,878 per year

Miracle is looking for a talented Technical Support Specialist to be part of our global company.

The team provides IT support Sunday to Thursday, 8:30am–5:30pm (flexibility required).

Job Description

Provides technical support to executive management and global company employees, including:

  • Support for
    O365 suite, MS Teams, Windows, Mac, and iOS cellular devices
    .
  • Technical support for large-scale company events (e.g., Town Halls):
  • Monitoring Teams events and resolving technical issues in real time.
  • Managing a dedicated mailbox for event-related support and handling tickets.
  • Issuing, configuring, and supporting company devices.
  • Supporting board meetings (EST time zone, approximately once every 3 months – may require working until midnight).
  • Onsite work in
    Ra'anana
    with the option to work from home 1–2 days per week as needed.
  • Responsibility for reports, inventory, and ongoing IT-related projects.

Job Requirements

  • BA – Preferred.
  • Strong knowledge and hands-on experience with:
  • O365 suite
  • MS Teams
    (including event management)
  • Windows & Mac environments
  • iOS cellular devices
  • Service-oriented with excellent interpersonal skills.
  • High level of English – spoken and written.
  • Team player with a "can-do" attitude and strong professionalism.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Technical orientation and proactive mindset.

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