Head of DevOps

Description
About DoorLoop

DoorLoop is property management software built for speed and the smart choice for people who take growth seriously. With offices in Miami, New York City, and Tel Aviv, we're a global company helping property owners and managers move faster, scale smarter, and get real support, real fast.

We're proudly People First. That's why we're a Certified Great Place to Work, recognized by Forbes as one of America's Best Startup Employers in both 2024 and 2025, and earn top ratings on Glassdoor.

Mission:

We're looking for a Head of DevOps to join our team in our Tel Aviv office (Hybrid) and lead the next phase of DoorLoop's infrastructure and platform evolution. This is a hands-on leadership role for someone excited to take full ownership of a newly formed DevOps function—building the systems, culture, and capabilities that power scale and velocity across the company.

DoorLoop is in hypergrowth after raising over $130M (most recently in a successful Series B) and achieving strong product-market fit. We're doubling the size of our R&D team to meet surging demand, and DevOps is foundational to unlocking team autonomy, performance, and uptime at scale.

You'll be the first to formally lead our new DevOps team, defining how we build and operate mission-critical systems—introducing best practices in Kubernetes, Infrastructure-as-Code, observability, telemetry, progressive rollouts, and SLO-driven operations. You'll work closely with engineering leadership to create a world-class delivery platform that helps every squad move fast and deliver reliably.

This is a rare opportunity to lead from the ground up—shaping strategy, culture, tooling, and impact.

Ready to build the platform behind the momentum? Let's talk

Responsibilities

• Define and own DoorLoop's DevOps strategy, ensuring platform scalability, performance, and resilience across environments.
• Build and lead a high-impact DevOps team focused on developer productivity, CI/CD pipelines, infrastructure automation, and system reliability.
• Champion cloud-native, event-driven, and containerized architectures (we're on AWS, using IaC, k8s, Terraform, and friends).
• Enable product squads to own their full lifecycle: provisioning, monitoring, releasing, and incident response - with the tooling and guardrails to move fast and stay safe.
• Evolve and standardize CI/CD practices across squads for consistency, traceability, and fast feedback.
• Drive cost-effective cloud usage through observability, automation, and resource governance.
• Lead operational excellence: incident response, on-call rotations, SLOs, chaos engineering, and proactive reliability improvements.
• Partner with Engineering, Security, and Product to streamline delivery without compromising safety or complianc

Requirements

• 3+ years of proven success leading DevOps strategy and high-performance infrastructure teams in a large-scale, cloud-native SaaS company.
• 3+ years managing production-grade cloud infrastructure (e.g., AWS, GCP) using containerization (Kubernetes) and automated Infrastructure-as-Code tools.
• 8+ years as a hands-on senior DevOps engineer in a large-scale, cloud-native SaaS company.
• Demonstrated ownership of mission-critical production environments and successful large-scale migrations to Kubernetes.
• Track record of hands-on leadership that improves scalability, resilience, and developer velocity.
• Proven ability to lead cross-system, cross-team initiatives and act as a force multiplier across the engineering organization.
• Experience as the company's FinOps and SecOps lead - working directly with the CISO and owning cloud vendor pricing strategy and governance.
• (Preferred) Previous experience building a DevOps team from scratch in a high-scale SaaS company.
• (Preferred) Bachelor's degree in Computer Science or a related technical field.

Leadership & Mindset -

• As a member of the R&D leadership team, you collaborate closely with engineering leads, acting as both a strategic partner and a force-multiplier. You view DevOps not as a gatekeeper, but as an enabler of velocity, reliability, and autonomy.
• At DoorLoop, DevOps is more than tooling - it's a culture of shipping smarter, learning faster, and owning outcomes.
• Thrives in high-autonomy, fast-paced product squad environments. -
• People-first operator: raises the level of those around them - through mentorship, clarity, energy, influence and strong technical example.
• Driven by impact: your squad owns a business-critical platform relied on daily by DoorLoop customers. You don't just automate deployments - you deliver stability, reliability, and developer velocity at the core of the user experience.