Senior Technical Product Manager

Welcome to Chargeflow

Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it.

Who We're Looking For - The Dream Maker

We're searching for a Senior Technical Product Manager who thrives at the intersection of APIs, enterprise clients, and go-to-market strategy. You will define how our Public API evolve, collaborate closely with enterprise customers and GTM teams, and ensure we deliver innovative technical solutions that solve real-world problems and accelerate adoption.

Your Arena - Know your impact

As a Senior Technical PM, you will own Chargeflow's Public API product and act as the voice of both our customers and our platform.

• API Product Ownership: Define and evolve Chargeflow's Public API strategy, ensuring scalability, security, and developer-first usability.
• Enterprise Collaboration: Work directly with enterprise customers and prospects throughout the sales lifecycle to deeply understand their problems, shape meaningful solutions, and accelerate adoption.
• GTM Alignment: Partner with Sales, Engineering, and Marketing to drive API product positioning, competitive differentiation, and successful enterprise rollouts.
• Technical Leadership: Work closely with Engineering to design and deliver robust APIs (REST, GraphQL, webhooks, SDKs), turning complex flows into intuitive experiences.
• Innovative Problem Solving: Leverage modern technologies and creative design to address complex challenges and empower our customers.
• Discovery & Validation: Engage continuously with enterprise clients, prospects, and partners to validate API needs and prioritize roadmap investments.
• Cross-Functional Enablement: Equip Sales and Customer Success with the knowledge and tools they need to champion Chargeflow Connect.
• Market Awareness: Stay ahead of industry standards, competitor APIs, and developer experience best practices.

What It Takes

• Product Management Expertise: 5+ years of product management, including significant experience leading API-first products.
• Technical Orientation: Strong technical background with proven ability to manage API lifecycles and work deeply with engineers.
• API/Integration Experience: Demonstrated success in building, scaling, and managing APIs (REST, GraphQL, webhooks, SDKs, etc.).
• Fintech / Fraud Knowledge (Nice to Have): Experience in payments, risk, or fraud management is a strong advantage.
• Enterprise GTM Orientation: Experience working closely with Sales and enterprise customers throughout the sales cycle.
• B2B SaaS Expertise: Strong understanding of the dynamics and demands of enterprise SaaS customers.
• Data-Driven Decision Making: Strong analytical abilities are required for making data-informed decisions, validating hypotheses, and interpreting outcomes.
• Communication Skills: Exceptional ability to explain technical products clearly to both developers and business stakeholders.
• Collaboration: Strong interpersonal skills, thriving in cross-functional settings with Sales, Engineering, Marketing, and Customer Success.
• Customer-Centric Mindset: Passion for solving complex customer problems with elegant, scalable solutions.
• Entrepreneurial Spirit: Proactive, curious, assertive, and creative; always looking for how AI can solve problems in novel, scalable ways.

Our Story

Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach.

Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.