Field Service

3 days ago

ILxxHaifaxxFacility, Israel Integra LifeSciences Israel Ltd. Full time ₪60,000 - ₪120,000 per year

Changing lives. Building Careers.

Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what's possible and making headway to help improve outcomes.

The Service Lead is responsible for managing and leading Field Service Engineers (FSEs), including subcontractors, supporting Testers & Calibration systems globally. This role serves as the primary point of contact for all service-related activities, ensuring technical support, maintenance, and user qualification across production, supplier, and R&D sites.

This role will be based in Haifa following our planned office relocation in 2026.

RESPONSIBILITIES

  • Direct management of internal FSEs and leadership of external subcontractors.
  • Serve as the global point of contact for Testers & Calibration systems.
  • Conduct periodic meetings with production lines, suppliers, and stakeholders.
  • Lead preventive maintenance strategy and execution.
  • Communicate business-related issues or opportunities to management.
  • Ensure compliance with health, safety, environmental, and company regulations.
  • Provide technical support and maintenance for systems across all sites.
  • Deliver remote support via email, phone, and remote access tools.
  • Perform hands-on service activities including installations, repairs, and upgrades.
  • Analyze system data and provide actionable recommendations.

QUALIFICATIONS / EXPERIENCE

  • B.Sc. in Electrical/Mechanical Engineering or Exact Sciences.
  • Minimum 8 years of multidisciplinary experience in:Field Service and Service Management, Sustaining Engineering, Project Management, Manufacturing
  • Experience in the medical device industry is an advantage.
  • Strong technical capabilities and problem-solving skills.
  • Proficiency in system debugging and troubleshooting.
  • Basic software knowledge and ability to interface with multidisciplinary systems.
  • Experience supporting manufacturing environments.
  • Strong analytical thinking and multitasking abilities.
  • Strong proficiency in English – both written and verbal.

Unsolicited Agency Submission

Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. A formal written agreement is required before engaging any agency, and it must be executed and authorized by the Vice President, Talent Acquisition. Where agency agreements are in place, introductions (the initial sharing of a candidate's name, resume, or background) are position-specific and may only occur within the scope of that approved agreement. Please, no phone calls or emails.

  • HQ Service Specialis

    2 weeks ago

    Yizre'el, North District, IL Maytronics Full time ₪60,000 - ₪80,000 per year

    Be the HQ focal point for EMEA customers and global escalations.Support the AI transition by helping with training, testing, and quality checks.Act as a liaison between HQ teams and global service processes/routines.Raise knowledge updates through real field insights.Drive improvements in CSAT, cost reduction, and service efficiency.Main...

  • Customer Service Representative

    2 weeks ago

    Haifa, Haifa, Israel ZIM Full time $40,000 - $80,000 per year

    We are looking for a Customer Service Representative that will handle the following:Providing information to the customers, regarding import/export issues.Handling customer inquiries (emails, phone calls).Working with various systems (CRM, outlook, AgentTeam, IQSHIP).Working globally with internal & external interfaces (e.g. different units, agencies,...

  • International Service Manager – Thermal Systems

    3 days ago

    Haifa, Haifa, Israel M.D. Mechanical Devices Ltd. Full time ₪60,000 - ₪120,000 per year

    International Service Manager – Thermal SystemsMechanical Devices is seeking a hands-on International Service Manager to support our global customers in the field of advanced thermal systems.Key Responsibilities:Provide technical support to international customers via email, chat, and onsite visits.Frequent travel (up to 30%) for installations,...

  • Robotics Field Test Operator

    3 days ago

    Binyamina, Haifa District, Israel Bluewhite Full time ₪40,000 - ₪60,000 per year

    Bluewhite drives the growth of resilient farms, through pioneering technology, and a friendly user experience. Our vision is to bring sustainable innovation to growers worldwide. The Bluewhite mission is to build resilient farms by maximizing the grower's productivity and reducing their operational cost. We equip existing fleets with autonomous technology,...

  • Senior Staff SW Architect

    1 week ago

    Haifa HEALTHCARE HA IL GE HealthCare Full time ₪80,000 - ₪160,000 per year

    Job Description SummaryAs a Senior Staff Architect in the Molecular Imaging (MI) software team, you will lead the architectural vision and execution for next-generation PET and SPECT systems. This role is pivotal in shaping the software architecture that powers MI products, ensuring they are scalable, secure, and clinically impactful. You will collaborate...

  • Sales Account Manager

    2 weeks ago

    Haifa, Haifa, Israel Ontopo Full time $104,000 - $130,878 per year

    Company DescriptionOntopo is a leading provider of advanced technology solutions for restaurants, aiming to elevate the dining experience through innovation. With a proven record of success in Israel and expanding into Europe, Ontopo empowers restaurants to enhance customer experiences, optimize table utilization, increase online presence, and achieve...

  • Sales Agent

    2 weeks ago

    Haifa, Haifa, Israel Astramed Aesthetics Full time ₪120,000 - ₪240,000 per year

    Company DescriptionAstramed Aesthetics is committed to enhancing the quality of medical aesthetics through comprehensive training programs and a premium product store. We specialize in training doctors on the latest techniques and products, helping practitioners stay at the cutting edge of the industry. Additionally, we offer a curated store where...

  • Junior Signal and Power integrity Engineer

    2 weeks ago

    Haifa, Haifa, Israel Amazon Full time

    AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development...

  • Junior Signal and Power integrity Engineer

    2 weeks ago

    Haifa, Haifa, Israel Amazon Full time ₪60,000 - ₪120,000 per year

    AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development...

  • Mystery Shopper

    2 weeks ago

    Haifa, Haifa, Israel concertare GmbH Full time ₪30,000 - ₪90,000 per year

    concertare is a German company specialized in customer relationship management.We organize visits, calls and mystery emails throughout the country to obtain an assessment of customer satisfaction and quality of service.Our clients are enterprises from the TOP 500. We offer a full range of services for our clients designed to reach lasting and valuable...