AI Builder

Job Description
About Us
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over ~4500 midsize and multinational companies and over 1 Milion users.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. 

Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us.

About the role 

As part of the Business Technologies department, you'll build and ship AI solutions that drive measurable impact on internal core business processes. Using our AI Gateway and low-code/no-code tooling, you'll orchestrate prebuilt actions, craft reliable prompts, and wire data flows across systems like Salesforce, Snowflake, and Gong—without writing low-level API code. You'll partner with business stakeholders to move from idea → prototype → production quickly, with strong guardrails against hallucinations.

Job Requirements

• 3+ years of experience as a QA / Business application developer / Business analyst in a global SAAS company.
• Proven experience designing and delivering AI-driven workflows in a SaaS environment, partnering closely with business stakeholders.
• Low-code/no-code build skills and advanced prompt engineering (tool/function calling, schema-constrained outputs, JSON mode).
• Hands-on with AI Gateway–style action catalogs (configure inputs/outputs, field mapping, chaining, retries, error handling), plus familiarity with platforms like Salesforce, Snowflake, Gong , ERP , Etc.
• Solid SQL for analysis, feature shaping, and workflow optimization (not full data engineering).
• Familiarity with the "Context Engineering" concept using API's and MCPs.
• Understanding of hallucination-mitigation strategies (retrieval grounding, instruction hierarchy, eval sets, guardrails).
• Entrepreneurial, rapid prototyper who can own initiatives end-to-end and iterate based on impact.

Job Responsibilities
1) AI Solution Design & Development

• Build, test, and deploy AI agents/automations using the AI Gateway and low-code tools; move quickly from prototype to production.

Design scalable, reliable, secure workflows (idempotency, retries, rate limits, monitoring, fallbacks).
- Implement prompt patterns (tool calling, few-shot, structured outputs) with eval harnesses and canary tests.

2) Orchestration, Actions & Data Flows (via AI Gateway)

• Configure and chain prebuilt actions (no low-level REST): map fields, define inputs/outputs, set pre/post-processors, handle errors.
• Use gateway-managed auth and secrets; enforce least-privilege access and data minimization.
• Write SQL to shape/report data for agents and to measure workflow performance.

3) Cross-Functional Collaboration

• Partner with GTM, Marketing, CS, HR, Finance, Legal to capture requirements and translate them into shippable workflows.
• Collaborate with Engineering/Data/AI and AI Platform/Integrations for net-new actions; provide specs and acceptance criteria.
• Act as a trusted advisor, prioritizing use cases by impact and feasibility.

4) Communication, Documentation & Enablement

• Explain complex concepts to non-technical stakeholders; drive alignment and adoption.
• Document prompts, action configs, data contracts, runbooks with business and technical context.
• Support training and change management to scale usage across teams.

5) Quality, Safety & Continuous Improvement

• Apply hallucination mitigation (retrieval grounding, citations, output validation, policy-aware refusals).
• Instrument metrics (adoption, cycle time, accuracy, ROI) and iterate for continuous improvement.

Stay current on GenAI tools and best practices; proactively introduce relevant innovations.

Job Benefits
Join our village
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Company share options plan
• We have a flexible hybrid working model
• Work from home allowance- to get your home office set up
• Payment for sick leave from the first day
• 2 Social Impact days per year for volunteering
• Annual Headspace subscription and wellness benefits
• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
• 10 bis or cibus/wolt- you get to pick
• Transportation allowance
• Dog-friendly
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
• Fun company and team social events (locally and virtually with our global teams)
• Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter

If this sounds like something you've been looking for, we'd love to have you. Come on, join our village