Cultural Orientation Trainer

Reports to: Cultural Orientation Team Leader

Position Location: Tel Aviv, Israel

Position percentage: 60 %

Start date: January 2026

Purpose Of The Role
To prepare refugees in Israel for resettlement to Canada by leading an engaging Canadian Orientation Abroad (COA) course, as well as revising and creating material for that course. To provide a Canadian example and perspective in the classroom. To perform administrative duties supporting COA delivery. Will work alongside another person in the same role, switching duties as needed.

Responsibilities
Under the supervision of the COA Manager and overall programmatic oversight of the International Office of Migration (IOM) Canadian Orientation Abroad Global Programme Manager (Geneva), the Tel Aviv, Israel-based, Canadian Orientation Abroad Training Coordinator will alternate between providing trainings and providing administration and logistics. All administrative and financial responsibilities will be in coordination with the HIAS Israel office.

Administrative Duties

• Complete administrative tasks associated with COA delivery including but not limited to ordering supplies, handling maintenance, managing petty cash and contracting with vendors/service providers, in coordination with the Administrative Manager of the HIAS Israel office and under the guidance of its Finance Manager. Organize lunches, childcare, transportation, reimbursement, interpreters, and workspace.
• Schedule classes, including organizing and dividing participants into training groups according to language, availability and other factors.
• Contact all students prior to the training start date by phone to inform them of their need to attend.
• In a timely and accurate manner, complete reports and gather statistical data in coordination with the Canadian Embassy and IOM.
• Attend and actively contribute to remote COA Team meetings and IOM professional meetings.

Training Duties

• Conduct Pre-Departure Orientation to refugees bound for Canada. Teach ongoing, learner-centered classes of varying sizes, remotely and in person using the Canadian government/IOM Canada-approved curriculum.
• Effectively partner and communicate with a COA Interpreter, engaging in regular discussions of class dynamics and any issues or problems, as a way to ensure an informative, productive class.
• Assist with creation, development and revision of curriculum and class activities in conjunction with the IOM COA Program Manager.
• Assist with developing and revising class activities; develop training materials, visual aids, and maintain learning walls in the training room that support the objectives of the Canadian Orientation Abroad curriculum.
• Ensure the accuracy of all COA content, research and update documents and other resources whenever necessary.
• Maintain and file accurate COA attendance and other records.

Other General Duties

• Participate in and contribute to Facilitation and Staff Development Workshops.
• Participate in online and other staff training sessions provided by HIAS, IOM.
• Any other tasks as assigned by COA Manager.

Key Skills And Attributes

• Must be legally able to work in Israel and as such, subject to Israeli labor laws.
• Native or highly fluent English speaker. (Having lived long-term in Canada is a plus).
• Excellent command of Hebrew (verbal & written).
• Previous teaching/training experience.
• Experience working with Eritrean and Sudanese refugees
• Proven interpersonal skills and cross-cultural sensitivity.
• Excellent communication and listening skills (written and verbal).
• Good planning, time management and scheduling skills.
• Able to work with Microsoft Office applications, the Internet and other databases to create documents and access information.

Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

About Us
Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from

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diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

Vision
HIAS stands for a world in which refugees find welcome, safety and opportunity.

Mission
Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

Values
Welcome

• Acogimiento
• Hospitalité
• ????? ????? ? (Hachnasat Orchim) We Welcome the Stranger Justice
• Justicia
• Justice
• ??? (Tzedek) We Pursue Justice Empathy
• Empatía
• Empathie
• ??? (Chesed) We Approach our Clients with Empathy Partnership
• Compañerismo
• Coopération
• ?????? (Chevruta) We Believe in Changing the World through Partnership Courage
• Coraje
• Courage
• ???? (Ometz) We Act with Courage to Build a Better World Resilience
• Resiliencia
• Résilience
• ??? (Ruach) We Adapt and Thrive, Continuously Demonstrating our Resilience

Diversity
HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, political orientation, or other legally protected status.