Field Service Technician

4 hours ago

Tel Aviv, Tel Aviv, Israel Dematic Full time ₪40,000 - ₪80,000 per year

As a Field Service Technician, you will be part of our Field Operations Service Team, reporting directly to a Maintenance Manager. In this hands-on role, you will provide first-level mechatronic support to our customers, ensuring smooth operation and reliability of automated systems and intralogistics equipment.

We Offer
Your tasks and responsibilities:

  • Perform inspections, maintenance, and repairs on drive and control systems for automated plants and system technology.
  • Conduct troubleshooting and fault analysis, including corrective actions such as parameterisation and system adjustments.
  • Manage and resolve customer complaints across all supported mechatronic products.
  • Ensure proper documentation of maintenance and repair activities.
  • Hand over completed systems to customers and take responsibility for final acceptance after work completion.
  • Participate in the on-call service rotation (including weekends) according to company regulations.
  • Ensure full compliance with occupational safety standards, relevant electrical and SII regulations, and customer-specific safety protocols.
  • Conduct safety inspections at customer sites and act as a contact person for Dematic when required.
  • Provide technical instruction and on-the-job training to internal teams, subcontractors, and customer personnel.
  • Support system conversions, new installations, and commissioning activities as needed.
  • Coordinate with technical specialist departments to resolve complex issues and align on corrective measures.
  • Be open to international assignments as required.

Tasks And Qualifications
Education and Experience

  • Completed 3-year specialised vocational training in mechatronics, electrical, or mechanical engineering (or equivalent practical engineering qualification).
  • Practical experience in automation technology, conveyor systems, and complex intralogistics environments.
  • Proven ability to read and interpret circuit diagrams, mechanical drawings, and exploded views.
  • Experience working in automated and high-bay storage environments is an advantage.

Technical Competencies

  • Solid mechanical and at least basic electrical skills.
  • Understanding of BUS systems (e.g. PROFI, ASI).
  • Optional: Basic PLC knowledge, preferably Siemens S7.
  • Familiarity with pneumatics; knowledge of hydraulics, PC-based control, and frequency-controlled DC drives is advantageous.
  • Ability to diagnose and resolve faults independently using technical documentation and diagnostic tools.

Work Environment Requirements

  • Must be medically fit to work at heights (certificate required).
  • Work may be performed in oxygen-reduced (OxyReduct) and deep-freeze storage environments; related medical checks and specific training will be required.

Soft Skills & Behavioural Competencies

  • Strong customer focus, cost awareness, and sense of responsibility.
  • Excellent communication skills, team spirit, reliability, loyalty and sound decision-making ability.
  • Professional conduct under pressure and ability to handle conflicts constructively.

Additional Requirements

  • Proficient in MS Office and basic computer applications.
  • Good English language skills (spoken and written).
  • Valid Class B driving licence (mandatory).

  • Field Service Technician

    4 hours ago

    Tel Aviv, Tel Aviv, Israel KION Group Full time ₪250,000 - ₪500,000 per year

    As a Field Service Technician, you will be part of our Field Operations Service Team, reporting directly to a Maintenance Manager. In this hands-on role, you will provide first-level mechatronic support to our customers, ensuring smooth operation and reliability of automated systems and intralogistics equipment.We offer:Your tasks and...

  • Field Service Engineer

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Fabric Full time ₪60,000 - ₪120,000 per year

    At Fabric, we enable retailers and brands to profitability scale both their online and brick-and-mortar business with a high density, high-throughput automated fulfillment platform. With its proprietary software-driven robotics, Fabric is developing a micro-fulfillment solution that enables businesses to increase their fulfillment capacity and overcome labor...

  • Field Service Engineer

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Fabric Full time ₪60,000 - ₪120,000 per year

    At Fabric, we enable retailers and brands to profitability scale both their online and brick-and-mortar business with a high density, high-throughput automated fulfillment platform. With its proprietary software-driven robotics, Fabric is developing a micro-fulfillment solution that enables businesses to increase their fulfillment capacity and overcome labor...

  • IT Field Services Team Lead

    4 hours ago

    Tel Aviv, Tel Aviv, Israel Check Point Software Full time ₪60,000 - ₪80,000 per year

    We are looking for an experienced and dedicatedIT Field Services Team Leadwho will join our group. In that job, you will manage a team of 3-4 Field Technicians while ensuring smooth operations of IT services across the company.Why Join Us?The role includes overseeing IT inventory management, supporting meeting room technology, managing requests from senior...

  • Field & PC Operation Technician

    3 hours ago

    Tel Aviv, Tel Aviv, Israel Check Point Software Full time ₪45,000 - ₪75,000 per year

    We are seeking a proactive, service-orientedField & PC Operation Technicianto join our global IT organization.Why Join Us?In this role, you will providehands-on supportfor laptops, desktops, conference rooms, and collaboration tools across Windows & macOS environments. You will also support internal company events and ensure smooth and reliable IT operations...

  • Field & Lab Technician

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Holosis Health Full time ₪40,000 - ₪80,000 per year

    About the CompanyAn innovative startup in thedigital healthspace, developing abreakthrough sensing technology, is looking for aField and Lab Technicianwho is independent, responsible, and highly technically skilled.Role DescriptionPerform equipment installations at customer sites and pilot locations, including setup of sensors and internet/network...

  • PC technician

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel MatchPointIT Full time ₪40,000 - ₪80,000 per year

    Technical Service TechnicianJob DescriptionThe Information Systems Department of a leading company in its field requires a Technical Service TechnicianThe role includes providing technical support services to internal organizational entities on the subjects of laptops/desktops, peripheral equipment, communications, OFFICE, operating systems, operating...

  • Personal Computer Technician

    4 hours ago

    Tel Aviv, Tel Aviv, Israel Tel Aviv Medical Center Full time ₪40,000 - ₪85,000 per year

    Position: Field PC TechnicianWorking Hours:Sunday–Thursday, 07:30–16:30 (flexible arrival until 08:00 with a 9-hour workday).Willingness to work evening shifts (15:00–23:00) and Fridays (08:00–16:00) as needed.Overview:Providing on-site technical support for hospital staff, including troubleshooting, installations, and maintenance of computer...

  • Field Services Engineer

    4 hours ago

    Tel Aviv, Tel Aviv, Israel Smiths Detection Full time ₪60,000 - ₪90,000 per year

    Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our...

  • Field Service Engineer

    4 hours ago

    Tel Aviv, Tel Aviv, Israel Smiths Group Full time ₪60,000 - ₪120,000 per year

    Company Description Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the...