ISV Sales Operations Manager

AWS Global Sales (AGS) drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

As an ISV Sales Operations Manager, you will support Israel and EMEA ISV Sales managers as well as Sales Strategy & Ops leaders leaders on running sales processes aligned to day-to-day execution of the business as well as driving implementation of new tools and processes to continuously drive productivity improvement in our sales teams.

You will be the central SME for operational requests raised by ISV's sales teams, owning resolution or collaborating with internal end-users and cross-functional international teams to solve problems and deliver successfully against high standards.

You should be passionate about working with data and developing and owning process improvements to standardize, automate and optimize central processes in a scalable approach.

You will be collaborating with Sales Operations teams and Sales leadership to define, land and execute against our strategic priorities for the AGS EMEA business. Your analytic skills, strong business judgement and focus on our core operational inputs will make you a critical partner to Sales and Sales Strategy & Ops leaders as you help them execute, identify gaps and remove barriers to execution.

Key job responsibilities
· Support the team leaders in defining and landing Israel ISV strategic programs and initiatives in market segments
· Lead key planning programs including territory planning, quota planning, headcount planning, markets analysis, and goals planning initiatives.
· Manage the monthly/weekly cadenced business reporting and operations
· Support the evolution, integration, and implementation of business management systems/processes
· Prepare ad-hoc analysis and participate on EMEA projects
· Work with sales leaders to maximize productivity through data analysis, usage of AI tools, creation of mechanisms and providing insights for opportunity to grow the business

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications:
- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications:
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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