Service Excellence Trainer

1 week ago


Jefferson Park, Israel beBee Careers Full time

**Training and Development**

We are seeking a highly skilled Senior Customer Service Trainer to assist in trainer development while partnering with management to develop learning solutions for our people to deliver legendary customer service across North America.

  • Develop and deliver training programs that enhance employee skills and knowledge.
  • Mentor employees and report their performance progress to management.
  • Assess department training needs and seek ways to improve processes and procedures.
  • Serve as a liaison to the corporate training team.

**Skills and Qualifications**

To be successful in this role, you must have:

  • Bachelor's degree in adult learning, corporate training or related area, or equivalent experience.
  • Experience with existing and emerging training methods and tools.
  • Proficient in Microsoft Office.
  • Excellent communication, interpersonal and leadership skills.

**Benefits**

As a valued member of our team, you will enjoy:

  • Complete health insurance coverage.
  • 401(k) with 6% employer match that starts day one.
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.


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