Teller Management Specialist

6 days ago


Ogden Park, Israel beBee Careers Full time

The role of a Teller Supervisor requires exceptional leadership, organizational, and communication skills to motivate staff and effectively organize and delegate duties among the teller staff.

This position is responsible for supervising teller staff and all branch functions associated with processing customer transactions and providing routine banking services.

A key aspect of this role is recognizing potential cross-sell opportunities and directing customers to appropriate bank personnel, as well as taking a proactive approach to solving operational issues and making approvals/exceptions to policy as needed.

Ensuring compliance with all department, bank, and regulatory policies and procedures is also a crucial responsibility in maintaining the safety of customers and employees.

The Teller Supervisor will perform routine monthly audits and daily/monthly sales tracking, participate in hiring, onboarding, training, and ongoing development of teller staff, including performance reviews.

Upholding established company culture by providing best-in-class customer service and participating in community events is also an essential part of this role.

Key qualifications include previous teller experience, 3-5 years of supervisory experience preferably within a financial institution, excellent customer service and communication skills, high school diploma or equivalent, ability to lift 30 lbs, and ability to stand for long periods of time.



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