Senior Systems Designer

We are seeking an experienced Technical Architect to join our team. The successful candidate will design and manage the delivery of complex Salesforce solutions for our customers.

The ideal candidate will be a big picture thinker and in-depth problem solver, with a good mix of technical and enterprise skills when it comes to architecting a solution.

They will take pride in designing systems that stand up to high volumes and won't fail at critical points, with proven experience integrating systems via APIs as well as a strong development background.

The Technical Architect will collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations, translate business requirements into well-architected solutions that best leverage the Salesforce platform.

They will lead technical design sessions, architect and document technical solutions aligned with client business objectives, identify gaps between client's current and desired end states.

Responsibilities include providing oversight and governance of Salesforce projects, following and helping define coding standards, leading code reviews during projects to ensure quality and appropriate design patterns are followed.

Additionally, they will manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation, maintain a target billable utilization aligned to the role.

Other responsibilities include understanding a project and deep diving to debug issues, from time-to-time participating in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects.

They will liaise with Salesforce product teams to support client implementations, travel to client sites for projects, estimated 50-75% of the time.

• 9-14 years CRM experience
• Experience on the Salesforce Marketing Cloud platform - A plus
• Expert level understanding of the Salesforce product suite, including Marketing Cloud Engagement, Marketing Cloud Personalization, Marketing Cloud Insights, Marketing Cloud Account Engagement, Data Cloud and Agent Force.
• Understanding of systems architecture and ability to design scalable performance-driven solutions.
• Understanding of key design patterns and large data volume limitations and best practices.
• Understanding of data sharing and visibility considerations and how these play into platform architecture.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Experience with platform security capabilities (TLS, SSL).
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.
• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure.
• Active Salesforce certifications or ability to achieve relevant certifications upon hire.
• Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).

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