Customer Care Specialist

3 days ago


Fox Valley, Israel TRIUNE Health Group Inc Full time

About TRIUNE Health Group TRIUNE Health Group is a nationally recognized managed healthcare company with over 35 years of experience. As a second-generation, family-owned business, we are mission-driven and dedicated to improving lives through injury management, wellness promotion, and the reduction of healthcare and workers' compensation costs. At TRIUNE, people come first. We foster a collaborative, respectful, and supportive workplace culture where team members are empowered to grow and make a meaningful impact. Why Join TRIUNE? Purpose-Driven Work: Join a company built on the philosophy of People Helping People. Strong Culture: Work in a values-based environment where your voice matters. Stability & Growth: Enjoy the benefits of working for a long-standing, family-owned organization. Work-Life Balance: Maintain a healthy balance with supportive leadership and predictable hours. Compensation & Benefits • Paid Time Off: 20 vacation days 8.5 paid holidays annually • Retirement: 401(k) with employer match • Health Coverage: Medical, dental, and vision insurance • Disability Coverage: Short-Term and Long-Term Disability (STD/LTD) • Employee Assistance Program: Professional and wellness support Key Responsibilities • Respond to inbound calls and direct them appropriately with professionalism and courtesy • Perform accurate data entry and maintain detailed case files • Edit, format, and process documents according to company standards • Provide day-to-day administrative support to internal teams • Collaborate with coworkers to complete projects and tasks efficiently • Support additional office functions as assigned What We're Looking For • Associate's degree or equivalent professional experience • Strong communication skills (written and verbal) • Solid organizational, time management, and problem-solving skills • High attention to detail and a proactive mindset • Professional demeanor with a team-first attitude • Proficiency in Microsoft Office (Word, Excel, Outlook) • Typing speed and computer literacy • Ability to multitask and adapt in a fast-paced environment • Knowledge of medical or insurance terminology, or workers' compensation, is a nice to have Schedule: Full-Time | Monday – Friday | 9:00 AM – 5:00 PM On-site position at our Lombard, IL office Salary Range: $40,000 – $50,000 annually, commensurate with experience TRIUNE Health Group is an Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees. PI8cd3638a1914-25448-37367924



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