Customer Service

2 weeks ago

Haifa, Israel Cross Borders Talents Full time

Customer Service Advisor - Hebrew Speaker based in Portugal with accommodation package

*Must have legal documents to work in Portugal

Location: Lisbon, Portugal

Why You Should Join Us

Were looking for a motivated individual to join our Sales Incubator Team and make a real impact This exciting role offers you the chance to provide top-notch technical support in a B2B approach, helping clients grow their businesses through our Family Apps & Advertising Services.

As part of our dynamic team, youll offer white-glove support to clients, resolve inquiries, and provide innovative solutions while receiving an attractive compensation package with a signing bonus and loyalty rewards after 6 months

What Will You Do?

Provide technical support via email, chat, and outbound calls
Assist customers with service-related requests and challenging questions
️ Multitask and use multiple tools to ensure exceptional service
Convert inquiries into outbound calls to deliver the best possible service
Work in a dynamic, customer-focused environment with rotating shifts

Key Benefits

Competitive Salary: 1500-1800 euro per month
Holiday & Christmas Bonuses: Equal to your base salary, paid monthly as a percentage
Holiday Entitlement: 22 days per year with compensation for public holidays worked

Your Working Hours

40 hours per week (8 hours per day) with an extra hour for lunch
Rotating shifts: Monday to Sunday, 06:00 AM - 12:00 AM
Flexible shifts to suit your lifestyle

Your New Workplace

Youll be based at our TP City Center in Lisbon, with access to offices across Portugal in Covilhã, Porto, and Setúbal. Modern, well-equipped, and comfortable working spaces await you

What Were Looking For

  • Fluency in Hebrew and English (spoken and written)
  • Strong communication skills and a customer-first mindset
  • Multitasker with the ability to manage multiple tools effectively
  • Positive attitude and eagerness to provide excellent service
  • Availability for rotating shifts, including weekends and holidays

Ready to Take the Next Step?

We want to hear from YOU If you're excited about joining our innovative and dynamic team, apply today and start your adventure in Portugal

Apply Now to unlock an incredible career opportunity

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