Sales Support Specialist

9 hours ago


Be'er YakovIsrael, Israel Brenntag Full time ₪40,000 - ₪60,000 per year

ברנטג ישראל מחפשת נציג/ת שירות לקוחות 

לתפקיד הכולל תמיכה בצוות המכירות ומתן שירות תהליכי, בארגון בצמיחה באזור נס ציונה.

תיאור התפקיד:

- טיפול בהזמנות לקוחות וחידוש הזמנות בהתאם לנהלי האיכות ויעדי השירות.  

- איתור והובלת הזדמנויות לשיפור מתמיד של תהליכי עבודה.  

- ביצוע משימות אדמיניסטרטיביות ודיווח רלוונטי.  

- מענה לשאלות ופניות של לקוחות וספקים.  

- טיפול בתלונות לקוחות ובהחזרות.  

- ניהול ומעקב אחר הזמנות מכירה.  

- עבודה צמודה עם מחלקות המכירות, ניהול המוצרים ורכש.  

- ריכוז הטיפול בתלונות והחזרות לקוחות.  

- שימש/ת כנקודת הקשר המרכזית ללקוחות בכל הקשור להזמנות ואספקות.

דרישות התפקיד:

- שליטה מלאה באנגלית.  

- יוזמה אישית ולקיחת אחריות על משימות עסקיות.  

- מוטיבציה עצמית ויכולת עבודה עצמאית.  

- כישורי הקשבה, תקשורת ועבודה בינאישית ברמה גבוהה.  

- יכולת תקשורת עם כלל הדרגים – לקוחות, עובדים ומנהלים.  

- ניהול זמן, סדר וארגון, מעקב ומשימות לפי עדיפויות.  

- ניסיון במערכת SAP – יתרון.  

- שליטה ב־CRM / ERP ובתוכנות Office.

*ברנטג וכל החברות הבנות שלה מעניקות שוויון הזדמנויות תעסוקתיות לכל המועמדים, ללא הבדל גזע, צבע, דת, מין, נטייה מינית, זהות או ביטוי מגדרי, הריון, מידע גנטי, שירות צבאי, מוצא, אזרחות, גיל, מצב רפואי, סטטוס משפחתי או כל קטגוריה אחרת המוגנת על פי חוק.*

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

Brenntag TA Team

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