Onsite Support

7 days ago

Nes Ziona Center District, Israel Net2Source (N2S) Full time ₪60,000 - ₪120,000 per year
  • Incident and Service Request management. The role demands excellent communication skills # oral and written, good customer handling skills and e excellent collaboration skills.
  • Ideal candidate must be an experienced professional from same or similar field.
  • He/She must possess good knowledge on Windows, Active Directory, O365, and VPN.
  • The person will contribute towards achieving project deliverables (SLAs KPIs Improvements etc.).
  • Strong knowledge on Azure Cloud, Networking, MDM, IT Asset Management and Lifecycle
  • The ideal candidate must have hands on experience of resolving technical issues over the phone, chat, in-person, and emails.
  • Collaborate with L3 and other resolver teams in English.
  • Correctly logging incidents and faults, categorizing, and prioritizing them in line with team procedures
  • Diagnose and quickly resolve a wide range of Windows applications issues.
  • Good troubleshooting knowledge on internet and VPN issues
  • When the restoration is beyond the scope of the support escalate the issue problem to appropriate resolver group using IT Ticketing System
  • Install, upgrade, support and troubleshoot for printers & related computer hardware.
  • Knowledge of Citrix, VDI and VPN
  • Customize & configure desktop hardware to meet specifications and business standards.
  • Email account administration, i.e., account creation and management and distribution lists on Office 365 User account administration, i.e., account creation and management and password resets on Active Directory
  • Familiarize end users on basic software, hardware and peripheral device operation and solve basic queries.
  • Take ownership and responsibility of queries, issues and problems.

  • Technical Support Manager

    1 day ago

    Center District, Israel Waterfall Security Solutions Full time ₪90,000 - ₪120,000 per year

    We are looking for a Customer Field/Support Manager for post-sale activities.The position requires interfacing with clients as a technical expert both during the initial implementation and ongoing support of Waterfall Solutions at the customer's site.Responsibilities:Provide Tier 1-3 level support including reproduction and documentation of system...

  • Technical Support Specialist

    2 weeks ago

    Hod HaSharon, Center District, Israel HR Hadarly Full time ₪60,000 - ₪90,000 per year

    We are looking for aTechnical Support Specialistto join ourCustomer Success & Operations teaminHod Hasharon (onsite, no hybrid option).This is anentry-level position– the perfect opportunity for candidates eager to grow their career inIoT and supply chain visibility solutions. Full training and mentoring will be providedWhat you'll do: Respond to customer...

  • Customer Support Engineer

    2 weeks ago

    Rosh HaAyin, Center District, Israel Waterfall Security Solutions Full time ₪60,000 - ₪80,000 per year

    About The PositionCustomer Field/Support EngineerWe are seeking aCustomer Field/Support Engineerto handle post-sale technical activities and ensure successful deployment and support ofWaterfall Solutionsat customer sites. This role involves close collaboration with clients, providing both technical expertise and hands-on assistance during system...

  • Deskside Support Technician

    5 days ago

    Hod HaSharon, Center District, Israel OurSupport Full time ₪40,000 - ₪60,000 per year

    We're Hiring: Deskside Support Technicians Location: Hod HaSharon, Israel Project: Supporting our customer on a scheduled, once-a-week basis Flexible Schedule | Freelance-FriendlyAbout Us:At OurSupport, we specialize in delivering on-site IT support for our customers globally. Our mission is simple: to provide reliable, professional, and technically skilled...

  • Support NPI Engineer

    5 days ago

    Migdal HaEmek, North District, Israel Camtek Full time ₪60,000 - ₪80,000 per year

    Camtek, A Global Leader in inspection and metrology systems. Camtek designs, develops, manufactures and markets technologically advanced systems for the semiconductor industry.Camtek invites you to be a part of a global, cutting-edge technology environment, working within a versatile, stable and successful multi-disciplinary company.Join us and nurture your...

  • Backend Dev 2y+ in TLV onsite

    2 weeks ago

    Tel Aviv District, Israel Arad Tech Sourcing Full time

    Overview We are seeking a Backend Developer with a passion for the mobile app industry and a desire to become part of a rapidly growing tech company, working with the latest technologies. Requirements 2+ years of backend development experience.Strong problem-solving and analytical skills.Experience with TypeScript, Node.js, REST APIs, and relational...

  • Israel Support Services Delivery Country Leader

    5 days ago

    Raanana, Center District, Israel Hewlett Packard Enterprise Full time ₪120,000 - ₪240,000 per year

    This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can...

  • Recruitment Coordinator

    5 days ago

    Raanana, Center District, Israel D-Fend Solutions Full time ₪45,000 - ₪60,000 per year

    Job DescriptionResponsible for providing administrative and operational support to the recruitment process. The role includes managing interview logistics, initial candidate screening, and maintaining smooth communication between candidates and the recruitment team.This a Full-time position, onsite, based in our Ra'anana officeKey Responsibilities:Schedule...

  • devops team lead

    7 days ago

    Lod, Center District, Israel Matrix Full time ₪90,000 - ₪120,000 per year

    We are seeking a highly skilled and motivated DevOps Team Leader to join a leading financial institution at the forefront of digital transformation in the mortgage sectorLocation:Lod, Israel (Hybrid – 4 days onsite, 1 day remote)Key Responsibilities:Lead and manage the DevOps team, providing technical guidance and professional developmentPlan, develop, and...

  • Information Technology Engineer

    1 week ago

    Petah Tikva, Center District, Israel Operative Full time ₪40,000 - ₪60,000 per year

    ** CVs in English only**Operative is a rapidly growing, global software company delivering innovative solutions to broadcast and media companies.Our team is based all over the world and we are heavily reliant on our IT team to ensure we can operative effectively and deliver to customers.We are looking for friendly, problem-solvers to join our IT Support Desk...