Payments Operations Specialist

3 hours ago

Tel Aviv, Tel Aviv, Israel StarHunter Full time ₪40,000 - ₪80,000 per year

We are looking for a motivated and detail-oriented
Payments Operations Specialist
to join our growing team. In this position, you will play a key role in maintaining the accuracy, reliability, and efficiency of our payments ecosystem. You will be responsible for reconciling transactions, monitoring performance metrics, and identifying opportunities to optimize the payment flow across multiple providers and platforms.

This role requires a blend of analytical thinking, operational execution, and problem-solving capabilities. The ideal candidate has a strong background in payments operations—preferably in the online gaming, fintech, or e-commerce sectors—and thrives in a fast-paced, data-driven environment.

Key Responsibilities

  • Perform daily, weekly, and monthly payment reconciliations across multiple payment service providers and financial systems.
  • Monitor payment flows and ensure transactions are processed accurately and on time.
  • Track and analyze key payment performance indicators, including approval ratios, settlement delays, chargebacks, and fraud trends.
  • Identify, investigate, and resolve discrepancies or anomalies in payment data.
  • Collaborate with internal stakeholders including Finance, Product, and Customer Support to resolve payment-related issues.
  • Support the implementation and optimization of payment tools, dashboards, and reporting processes.
  • Liaise with external payment partners to manage escalations, technical issues, and service improvements.
  • Contribute to process automation, workflow documentation, and the continuous improvement of payment operations.

Requirements

  • Bachelor's degree in
    Business, Finance, Economics
    , or a related field.
  • Minimum
    2 years of experience
    in payments operations, reconciliation, or transaction monitoring.
  • Proven experience with
    risk prevention
    , including fraud and abuse detection.
  • Prior experience in
    online gaming
    ,
    fintech
    , or
    e-commerce
    industries preferred.
  • Strong analytical and problem-solving skills, with the ability to detect patterns and trends in large datasets.
  • Proficiency in
    Excel
    (advanced functions required); knowledge of
    SQL
    is a strong advantage.
  • Excellent communication and coordination skills; comfortable working with both internal teams and external vendors.
  • High attention to detail, strong accountability, and the ability to prioritize in a dynamic environment.
  • Ability to work effectively under pressure and meet deadlines in a fast-paced, results-oriented setting.

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