
IT Help Desk- Part Time
2 weeks ago
DealHub offers a cutting-edge quote-to-revenue solution designed to streamline sales processes, accelerate deal cycles, and deliver predictable revenue for mid-market and enterprise B2B SaaS companies. Our intelligent platform empowers organizations to connect their teams, simplify workflows, and close deals efficiently and precisely.
We're seeking a service-oriented and technically skilled IT Help Desk to join our team. Reporting to the
IT Manager
, you will play a key role in maintaining and optimizing our IT systems, supporting employees across multiple geographies, and contributing to infrastructure and security improvements.
This is an in-office, part-time position with working hours from 08:30 to 15:00
.
What You'll Be Doing
:
- Provide onsite and remote technical support to employees in Israel, the US, Ukraine, and the Philippines
- Maintain and support office IT infrastructure, end-user devices, and business applications
- Manage IT setup for local and global company events and meetings
- Participate in IT projects involving new technology implementations, standardization, and system upgrades
- Support information security initiatives and contribute to ISO and SOC certification processes
Requirements:
- 1–2 years of experience in an IT support or helpdesk role, in a mid-sized organization (100+ employees)
- Hands-on experience with Windows, macOS, and Linux environments
- Working knowledge of Microsoft 365, Azure, and Google Workspace
- Familiarity with managing cloud-based & SaaS services
- Proactive, self-motivated, and able to troubleshoot technical issues independently
- Excellent organizational and time-management skills
- High proficiency in English (spoken and written)
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