Operations Manager
2 weeks ago
We are looking for an experienced
Operations Manager
to lead and manage the organization's end-to-end operational function and support the company's business and strategic goals.
This is a key role responsible for ensuring operational continuity, high service standards, efficiency, and a strong internal and external service experience. The position combines operational ownership, process leadership, and cross-functional collaboration across the organization.
Key Responsibilities
- Lead the organization's full operational function, supporting core business activities
- Develop, implement, and continuously improve operational policies, processes, and standards
- Manage facilities, infrastructure, and maintenance to ensure availability, safety, and reliability
- Manage vendors, contracts, and external service providers, including welfare and event suppliers
- Own corporate insurance management and related engagements
- Lead and manage administrative teams, including daily interfaces and task prioritization
- Drive and manage cross-functional projects involving multiple departments
- Plan and execute employee welfare initiatives and internal/external company events
- Manage operational budgets, cost control, and optimization
- Work with operational systems and support digital transformation initiatives
- Provide fast, professional responses to operational needs and ongoing issues
Why Join Us?
This is a central, high-impact role that connects all parts of the organization, creates operational stability and efficiency, supports strategic growth, and contributes directly to employee and customer experience.
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