Head of Delivery Operations IL

1 week ago

Tel Aviv Azrieli Office, Israel Just Eat Takeaway Full time ₪80,000 - ₪120,000 per year

Role Overview

As the Head of Delivery , you will be instrumental in defining and driving the strategic direction and network optimisation across the dynamic Israeli market. Reporting  directly to the Regional Director within the Global Logistics organization, you will  lead a high-performing team and foster close collaboration with cross-functional teams both within locally and globally (e.g. Logistics analytics, courier experience and commercial teams). Your mandate will be to enhance and optimize delivery services and maximize order volume through a data-driven approach to strategic excellence. 

Delivery is a critical growth driver and enabler for further adjacent verticals.  Ensuring a best in class experience for all stakeholders (customers, restaurants, groceries, retailers and couriers) is absolutely critical and ultimately falls under your strategic leadership

Key Responsibilities

  • Lead the successful execution of our delivery services, driving cost optimisation whilst balancing performance outcomes for customers, partners and couriers, running a well managed, efficient and data-driven operation

  • Responsible for aligning and adhering to country service levels, ensuing a competitive proposition to maximise customer conversion and partner retention, with a relentless focus on outlier management to drive performance improvements 

  • Establish and champion standards of operational excellence and promote a culture of continuous process improvement within and across teams

  • Drive a safety and compliance focussed culture, proactively identifying new risks and opportunities within the competitive landscape

  • Lead our courier engagement programme, working closely with Marketing and our Global teams, to drive improved courier insights and loyalty

  • Collaborate closely with our partner accounts teams to drive operational best practice, and support new brand partnership opportunities

  • Continually identify, qualify and track key business risks and dependencies; define mitigation and contingency plans assigning appropriate resources, and constantly communicating status

  • Lead key cross-functional business projects and work with relevant project sponsors and key stakeholders to manage project delivery

  • Empower team members to excel and develop through continuous coaching and personal development

 What will you bring to the table?

  • Extensive experience in managing large scale strategic programs,  ideally within a delivery context

  • Proven track record of establishing strategic excellence and fostering a culture of continuous improvement

  • Strong team player, project and people manager - able to gain trust, respect and confidence quickly and effectively

  • Independent thinker, proactive problem solver, able to see the big picture, and think "one step ahead"

  • Strong analytical skills with a fundamentally data-driven approach

  • Comfortable navigating ambiguity within a rapidly changing, fast-paced environment

  • Self-aware, with the ability to influence others and effectively manage perceptions across all levels of the organization

Applicant requirements 

  • 3+ years experience leading sizeable strategic programs

  • Proven success in driving operational targets, ideally in a digital-first environment

  • Demonstrated experience and success in a budget-ownership role 

  • Willingness to work outside of regular business hours on an exception basis (e.g. during a crisis) 

  • Head of Delivery Operations IL

    5 days ago

    Tel Aviv, Tel Aviv, Israel Just Eat Takeaway Full time ₪90,000 - ₪120,000 per year

    Role OverviewThe Head of Delivery Operations is responsible for the delivery operations and network optimisation across the Israeli market and will directly report to the Regional Director within the Global Logistics organization. The successful candidate will help define and drive the Israeli delivery operations strategy, leading a team and working closely...

  • IL Capital Development

    1 day ago

    Tel Aviv, Tel Aviv, Israel Faropoint Full time ₪120,000 - ₪180,000 per year

    Ownership – Tenacity – Meaningful Relationships – CuriosityThe IL Capital Development and Investor Relations Manager plays a critical role in managing investor relationships and overseeing the Investor Services department. They work closely with the Head of IL Capital Development and Investor Relations to execute effective fundraising strategies,...

  • Strategic Initiatives Manager

    1 week ago

    Tel Aviv Azrieli Office, Israel Just Eat Takeaway Full time ₪80,000 - ₪120,000 per year

    Role OverviewThe Strategic Initiatives Manager will be responsible for proactively identifying, planning and executing new initiatives in the Israeli Delivery Operations team with the goal to grow delivery order volume, drive cost optimisation, and improve network outcomes. At any given time, you will be the primary owner of multiple concurrent Delivery...

  • Head of Strategy and Operations

    1 day ago

    Tel Aviv, Tel Aviv, Israel Just Eat Takeaway Full time ₪80,000 - ₪120,000 per year

    Role OverviewAs the Head of Delivery , you will be instrumental in defining and driving the strategic direction and network optimisation across the dynamic Israeli market. Reporting directly to the Regional Director within the Global Logistics organization, you will lead a high-performing team and foster close collaboration with cross-functional teams both...

  • Fullstack Engineer

    7 days ago

    Tel Aviv, Tel Aviv, Israel Radware Full time ₪60,000 - ₪120,000 per year

    Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers.At Radware, we live and breathe cybersecurity. It is our passion. Each day, our international team works to earn the trust of more than 12,500 organizations around the globe. Keeping them safe is our mission. To that end, we...

  • Head of Business Operations

    1 week ago

    Tel Aviv, Tel Aviv, Israel Impala AI Full time ₪120,000 - ₪180,000 per year

    About the JobJoin Impala AI, an innovative startup revolutionizing the way enterprises scale AI through an adaptive distributed inference platform. We optimize GPU usage for large-scale, non-real-time LLM workloads, making AI more accessible, efficient, and private.We're looking for aHead of Business Operationsto partner closely with our CEO and leadership...

  • Senior System Admin

    5 days ago

    Tel Aviv, Tel Aviv, Israel Radware Full time ₪120,000 - ₪180,000 per year

    Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers.At Radware, we live and breathe cybersecurity. It is our passion. Each day, our international team works to earn the trust of more than 12,500 organizations around the globe. Keeping them safe is our mission. To that end, we...

  • Head of Anti-Fraud Operations

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel nsKnox Full time

    Who we are:nsKnox is a highly focused and fast moving FinTech/Cyber-Security technology company, founded and led by Alon Cohen, founder and former CEO of CyberArk . We bring a game changing approach and technology to protect enterprise B2B payments globally. Our investors include Microsoft, Viola Ventures and IDC Bank. Working with us combines the...

  • Senior FrontEnd Engineer

    5 days ago

    Tel Aviv, Tel Aviv, Israel Radware Full time ₪90,000 - ₪120,000 per year

    Senior FrontEnd Engineer CZ)Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers.At Radware, we live and breathe cybersecurity. It is our passion. Each day, our international team works to earn the trust of more than 12,500 organizations around the globe. Keeping them safe is...

  • Director of Delivery

    7 days ago

    Tel Aviv, Tel Aviv, Israel Buildots Full time ₪120,000 - ₪240,000 per year

    About BuildotsBuildots is transforming construction management with AI and computer vision. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years....