Information Technology Operations Engineer

3 days ago


Tel Aviv, Tel Aviv, Israel SysAid Full time ₪120,000 - ₪180,000 per year

At SysAid, we're on a mission to
liberate organizations by putting AI to work for them and their people
. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping millions of users streamline IT service management and boost productivity. Our AI-powered platform is transforming how businesses operate, and we're just getting started.

About the Role:

We're looking for a
hands-on, solution-oriented IT Operations Engineer
to join our global IT team. This role is perfect for someone who combines strong IT foundations with a "can-do" attitude, enjoys working closely with business units like Product and R&D, and thrives on owning and executing internal tech projects from start to finish.

This is a
high-impact role
where you'll work at the heart of our operations, ensuring systems run smoothly, tools are optimized, and employees have the tech support they need to succeed.

What You'll Do:

  • Act as the go-to internal IT partner, supporting employees across departments and geographies
  • Support IT-related projects: automation, new tools rollout, process improvement.
  • Lead and coordinate onboarding/offboarding processes and internal IT-related projects.
  • Support and maintain tools like Google Workspace, Zoom, Okta, Jamf, Intune, and other SaaS platforms.
  • Collaborate with teams like Product, R&D, and Operations to understand tech needs and deliver innovative solutions.
  • Manage SAML SSO, identity and access permissions, endpoint security, and device configurations
  • Help maintain and optimize SaaS management and licenses
  • Identify opportunities to automate IT workflows and improve internal processes.
  • Ensure a secure, reliable, and scalable internal IT environment.

Qualifications:

  • 2+ years of experience in an internal IT, IT Ops, or Systems Support role, preferably in a SaaS or tech company
  • Strong familiarity with cloud-based tools (Google Workspace, Intune, Okta, MDM platforms)
  • Experience supporting Mac and Windows environments
  • Ability to communicate clearly and partner with non-technical stakeholders
  • Project ownership mindset with attention to detail and follow-through
  • Experience with Atlassian tools such as Jira and Confluence.
  • Experience with AWS and GCP.
  • Understanding of identity management, network basics, and security best practices.
  • Experience with VPN and ZTNA platforms.
  • Great documentation skills and attention to detail
  • Excellent interpersonal and communication skills
  • Self-starter with strong ownership and ability to multitask
  • Comfort with basic scripting/automation or tools like Workato- a plus
  • High level of English, verbal, and written


  • Tel Aviv, Tel Aviv, Israel Silverfort Full time $104,000 - $130,878 per year

    DescriptionSilverfort is a Tel Aviv-based cyber-security startup that develops a revolutionary identity protection platform. Using patented technology, our product enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers. In addition, we use advanced behavior analytics to apply...


  • Tel Aviv, Tel Aviv, Israel Silverfort Full time

    Silverfort is a Tel Aviv-based cyber-security startup that develops a revolutionary identity protection platform. Using patented technology, our product enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers. In addition, we use advanced behavior analytics to apply adaptive...


  • Tel Aviv, Tel Aviv, Israel Confidental Full time

    Core Role and Key Responsibilities:The role emphasizes the analysis, development, and implementation of new systemic requirements and needs originating from various business units, with a special focus on solutions for digital forms, as well as systems for managing files and contracts.Main Activities:Project Leadership: Management and leadership of systemic...


  • Tel Aviv, Tel Aviv, Israel Hunters Full time ₪90,000 - ₪120,000 per year

    Hunters Next-Gen SIEM automates threat detection, investigation, and response, freeing analysts to proactively protect their organizations. Hunters deploys in days and eliminates repetitive work with out-of-the-box integrations and detection rules. High priority alerts are surfaced based on risk and confidence scoring, and similar alerts are clustered...


  • Tel Aviv, Tel Aviv, Israel UWORK Full time ₪60,000 - ₪120,000 per year

    We're Hiring: IT Procurement CoordinatorWe are looking for anIT Procurement Coordinatorto join our team in Tel Aviv.In this role, you will lead end-to-end procurement processes for IT infrastructure projects, equipment, and services, while managing budgets, vendor relations, and collaborating with internal and external stakeholders.What you'll doManage...


  • Tel Aviv, Tel Aviv, Israel UWORK Full time ₪90,000 - ₪120,000 per year

    Global IT Manager – Discreet SearchA leading international company is looking for an experiencedGlobal IT Managerto take full responsibility for its worldwide IT operations. This role includes managing infrastructure, cloud systems, cyber security, and technical support across multiple offices, with a strong focus on the Israeli branch.What you'll do:...


  • Tel Aviv, Tel Aviv, Israel ES Embedded Solutions 3000 LTD Full time ₪90,000 - ₪120,000 per year

    Company DescriptionES Embedded Solutions 3000 LTD is an Israeli cybersecurity company established in 2002. They are known for their patented BitNetSentry (BNS) product line, which combines hardware and software to provide real-time network security against cyber-attacks. ES Embedded Solutions 3000 LTD has been certified withISO 9001:2015 and AS9100for...


  • Tel Aviv, Tel Aviv, Israel Planet Nine Full time ₪90,000 - ₪120,000 per year

    ResponsibilitiesThe ideal candidate should lead the design and definition of our security strategy, shaping how security is practiced across the company, enforcing policies, and working with IT on the hands-on implementation of security technologies across enterprise IT systems, development environments, and cloud infrastructure.ResponsibilitySecurity...


  • Tel Aviv, Tel Aviv, Israel International strategic consultancy firm Full time ₪60,000 - ₪80,000 per year

    An international strategic consultancy firm based in Tel Aviv is seeking a full-timeTechnological Operations Analyst. The firm specializes in complex multinational litigation and provides strategic services to some of the world's leading business figures and companies.As a Technological Operations Analyst, you will be part of an international team providing...


  • Tel Aviv, Tel Aviv, Israel Empathy Full time

    Description:Empathy is transforming the way families navigate life's most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.We partner with leading employers, insurers, and financial institutions to deliver...