Solution Expert
7 hours ago
Realize your potential by joining the leading performance-driven advertising company
As Solution Expert in the Professional Services group, you'll work closely with our Engineering and Product teams, act as a knowledge hub and actively deliver exceptional new products to our global Professional Services group and customers.
The Solution Expert is responsible for enabling our Professional Services teams to successfully adopt and leverage Taboola products to drive business impact. This role requires a deep understanding of the technical aspects of each product, coupled with the ability to communicate and translate that knowledge effectively to diverse technical audiences.
To thrive in this role, you'll need:
- 6+ years of experience in hands-on technical roles such as Software Development, QA, Solution Engineering, etc. - Must
- Technical hands-on experience in a Web environment - understanding of the ecosystem and ability to debug effectively - Must
- Experience in the mobile ecosystem (Android and iOS) - Strong advantage
- Bachelor's degree in a technical field such as Computer Science, Engineering, or equivalent practical experience
- Capability to read and understand code - In a level that allows collaboration with developers and leadership of technical products
- Familiarity with at least one of the following programming languages (or a similar one): Java, JavaScript, Python.
- Experience with SQL and large-scale data sets, with the ability to analyze and draw conclusions
- Experience collaborating with cross functional teams - From Business to R&D
- Experience in creating technical documentation and managing knowledge bases
- Advanced proficiency in written and spoken English. Exceptional communication and presentation skills
- Strong interpersonal skills, ability to influence others, and work effectively in a cross-functional team
- Highly experienced and passionate about problem solving and troubleshooting
- An independent, self-starter, with a "can-do" approach
- AI knowledge / AI project skills – a big advantage
How you'll make an impact:
- Own your technical domain by putting any effort required to make it successful
- Work closely with Taboola's Engineering and Product teams on enabling new features/products for scale
- Be the voice of Professional Services - Playing a pivotal role in the product lifecycle and its roadmap
- Lead the enablement of new products - From Beta, to Limited Availability (LA) through to General Availability (GA)
- Serve as the primary technical point of contact during early product rollout and stabilization. Take end-to-end ownership of new products and features.
- Enforcing best practices across product operations to ensure consistency, efficiency, and scalability
- Deliver, create and maintain in-depth product documentation and training for Professional Services and business teams
- Owning and handling highly complex technical escalations coming from Professional Services and consulting on complex implementations/issues coming from clients (may require dev-to-dev calls with clients' Engineering teams)
- Monitoring product health and performance to identify issues early and analyzing the quality of service (delivery/support) provided to our customers
- Managing bugs and feature gaps proactively to improve product health and user trust
- Improving Professional Services efficiency through AI developments that streamline decision-making, automate repetitive tasks, and enhance operational visibility
Why Taboola?
If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realize their full potential while growing and learning from and with smart and talented people. They'll also share more about:
Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
Well-being: Enjoy comprehensive benefits (health, etc.), a fully stocked kitchen, and location-specific perks (gym partnerships, parking)
Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
By submitting your application/CV, any personal information you provide will be subject to Taboola's Candidates Data Policy. Please review our policy carefully before submitting any of your personal information. You may contact us at with any questions about how we collect or use your personal information, or your applicable rights.
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