Solutions Engineer

Aidoc is recruiting a Solution Engineer for the Delivery department in Tel Aviv. Join our team

About Aidoc:

Aidoc is a pioneering force in clinical AI. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases and improve patient outcomes. We analyze and aggregate medical data to enable care teams to work seamlessly with a continued focus on the patient.

Our solutions are used in more than 1000 hospitals, including leading health systems in the US. Funded by some of the industry's leading VC's, Aidoc has raised more than $250 million to date, and was chosen as one of TIME's 50 most genius companies.

About this role:

We are looking for a Solution Engineer to join our high-impact team. In this role, you will play a key role in shaping the infrastructure, automation, and technical innovation that power Aidoc's Delivery teams.

Join a high-impact team driving the scalability, reliability, and performance of our platforms. We anticipate challenges before they happen, build solutions that elevate operational excellence, and create an exceptional customer journey from integration to ongoing success.

Responsibilities:

• Drive Efficiency through Automation: Build scalable automation and deployment tools that accelerate onboarding, streamline workflows, and increase the Delivery team's independence.
• Lead Technical Design and Strategize: Partner with customers to design seamless integrations and High Availability (HA) architectures that ensure reliable, resilient deployments.
• Own Critical Infrastructure: Take end-to-end ownership of key infrastructure components, continuously optimizing them for performance, scalability, and reliability.
• Deep Technical Expertise: Act as the primary expert for complex system insights, driving root-cause analysis and long-term engineering solutions.
• Build Monitoring & Insights: Create advanced monitoring tools, dashboards, and observability layers that provide real-time visibility and empower data-driven decisions.
• Cross-Team Technical Leadership: Collaborate with Engineering, DevOps, and Product to align architectural vision and enable Delivery teams to operate with clarity and autonomy.
• Empower Through Knowledge: Produce high-quality documentation, runbooks, and guides that elevate technical capability across the organization.
• Architectural Thought Leadership: Work with customers to define architecture requirements and translate them into a strategic direction for platform evolution and integrations.

Requirements:

• Experience in roles such as Solution Engineer, Professional Services Engineer, or Automation Engineer, with a strong customer-focused mindset.
• Exceptional problem-solving skills and the ability to troubleshoot complex technical issues.
• Strong communication and collaboration skills, with fluency in English and the ability to simplify complex technical concepts.
• Hands-on knowledge of Windows Server, core IT domains, and production environments, plus practical experience with VMware vSphere (ESXi, vCenter) and features like HA, vMotion, and DRS.
• Proficiency in SQL and scripting - especially Python, with additional experience in Bash or PowerShell - for building automation and streamlining operations.
• Familiarity with DevOps practices, including Docker, CI/CD workflows, and system-wide architecture understanding.
• Experience with healthcare IT or standards such as DICOM, HL7, FHIR, PACS, RIS, or EHR is an advantage.

Working at Aidoc:

Our Perks:

• Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients' lives)
• We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and free parking for employees.
• Amazing and healthy breakfasts and lunches prepared daily by our personal chef
• Stocked up kitchen & meal card
• Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
• Amazing culture - collaborative, transparent & fun
• Attractive compensation package & benefits