Customer Solutions Engineer

5 days ago

Tel Aviv, Tel Aviv, Israel Apono Full time ₪90,000 - ₪120,000 per year

At Apono we empower organizations to run in the cloud by aligning operations and security around access management.

Our platform provides companies with Just-In-Time and Just Enough access across their hybrid environments reducing the access risk while improving productivity. Apono has offices in New York and Tel Aviv and supports dozens of customers across the US and the world including large Fortune 500 companies, and was honored in Gartner's Magic Quadrant for Privileged Access Management.

What are we looking for?
As a Customer Solutions Engineer (EMEA), you'll be responsible for delivering technical expertise and guidance throughout the entire customer journey from product evaluations and demos, to onboarding and long-term value realization.

This is a hands-on role that combines solution architecture, technical onboarding, and relationship management. You'll work with a range of stakeholders from DevOps, Security, and Engineering teams across EMEA — while collaborating closely with your peers at Apono in Israel and abroad.

Responsibilities:
Pre-Sales (Evaluation & Architecture):

  • Support Account Executives during technical discovery and qualification.
  • Lead live demos, custom walkthroughs, and Proof-of-Values (PoV).
  • Design tailored solutions that integrate with customer infrastructure: cloud, IAM, CI/CD, and databases and more.
  • Address technical objections and guide prospects through successful evaluations.

Post-Sales (Onboarding & Success):

  • Own technical onboarding: assist with integration, configuration, and deployment.
  • Serve as the technical point of contact post-sale, ensuring product adoption and usage.
  • Monitor account health and proactively support expansion and optimization efforts.
  • Conduct customer enablement sessions and provide feedback to Product and Engineering.

Requirements:

  • 3–6 years in a customer-facing technical role (e.g. Solutions Engineer, TAM, DevOps Support, or Implementation Engineer).
  • Hands-on experience with cloud platforms (AWS, GCP, Azure), identity management, databases, and DevOps tooling.
  • Solid understanding of cloud security, access management, and infrastructure tools (e.g., Terraform, Kubernetes, Vault).
  • Understanding of access control, permissions models, and compliance/security needs in production environments.
  • Clear and confident communicator — able to translate technical detail into business value.
  • Comfortable managing multiple customer projects in parallel, especially across the EMEA region.
  • Based in Israel, fluent in English.

Nice-to-Have:

  • Background working with security-focused or compliance-heavy customers.
  • Prior experience at an early-stage or high-growth B2B startup.
  • Experience with cloud architecture and cloud services (e.g., AWS, GCP, Azure)

  • Solution Engineer

    1 week ago

    Tel Aviv, Tel Aviv, Israel Wix, Inc. Full time ₪120,000 - ₪180,000 per year

    Job DescriptionAs a Solutions Engineer at Base44, you'll be the primary technical expert for our most strategic customers and partners. You'll bridge the gap between our customers' ambitious ideas and the power of our AI platform, turning complex business needs into functional, elegant applications. You won't just be demonstrating features; you'll be...

  • Solution Engineer

    1 week ago

    Tel Aviv, Tel Aviv, Israel Wix Full time ₪120,000 - ₪360,000 per year

    Job DescriptionAs a Solutions Engineer at Base44, you'll be the primary technical expert for our most strategic customers and partners. You'll bridge the gap between our customers' ambitious ideas and the power of our AI platform, turning complex business needs into functional, elegant applications. You won't just be demonstrating features; you'll be...

  • Solution Engineer

    1 week ago

    Tel Aviv, Tel Aviv, Israel Wix Full time ₪90,000 - ₪120,000 per year

    Job Description As a Solutions Engineer at Base44, you'll be the primary technical expert for our most strategic customers and partners. You'll bridge the gap between our customers' ambitious ideas and the power of our AI platform, turning complex business needs into functional, elegant applications. You won't just be demonstrating features; you'll be...

  • Solutions Engineer

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Mind Security Inc. Full time ₪90,000 - ₪120,000 per year

    At MIND, we're building the future of intelligent data protection. We help organizations protect their most sensitive information in the AI era - automatically. As the first data security platform that puts data loss prevention and insider risk management on autopilot, we're making protection smarter, simpler and more precise.We're growing quickly, backed by...

  • Solution Engineer

    5 days ago

    Tel Aviv, Tel Aviv, Israel Microsoft Full time ₪90,000 - ₪120,000 per year

    Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team and helping lead sales strategy. Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers. Leads and ensures complex technical wins. Leverages knowledge of resources. Scales...

  • Senior Solution Engineer

    1 week ago

    Tel Aviv, Tel Aviv, Israel JFrog Full time ₪120,000 - ₪240,000 per year

    At JFrog, we're reinventing DevOps, DevSecOps and MLOps to help the world's greatest companies innovate, develop faster and be more secure -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you're willing to do more, your career can take off. And since...

  • Manager, Customer Solutions Engineering, Emerging Markets, gTech Ads

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Google Full time $70,000 - $120,000 per year

    Minimum qualifications:Bachelor's degree or equivalent practical experience.10 years of experience troubleshooting technical issues for internal/external partners or customers.Experience in an analytical role such as business intelligence, data analytics, or statistics.Experience in either system design or reading code (e.g., Java, C++, Python).Experience...

  • Data Solution Engineer

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Microsoft Full time ₪90,000 - ₪120,000 per year

    Data Solution Engineer - Digital NativeHerzliya, Tel Aviv, IsraelDate postedSep 15, 2025Job number1877628Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionTechnology SalesDisciplineSolution EngineeringEmployment typeFull-TimeOverviewProactively acts as the voice of the customer/partner and internal communities leveraging...

  • Product Solution Engineer

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Wenrix Full time $90,000 - $120,000 per year

    About WenrixWenrix is the next generation of airfare optimization.We are a young and fast-growing startup in the field of fintech for travel companies.Our AI-driven smart prediction technology helps our customers generate new revenue streams from their air volume.By using our products, we can ensure that tickets are issued at the best possible time and at...

  • Solution Engineering IC4

    1 week ago

    Tel Aviv, Tel Aviv, Israel Microsoft Full time ₪120,000 - ₪240,000 per year

    AI Solution Engineer – Copilot & Agentic AIHerzliya, Tel Aviv, IsraelDate postedSep 18, 2025Job number1879335Work site3 days / week in-officeTravelNoneRole typeIndividual ContributorProfessionTechnology SalesDisciplineSolution EngineeringEmployment typeFull-TimeOverviewAre you insatiably curious, deeply passionate about the realm of AI & Copilot, and ready...