Technical Support Specialist

1 week ago


Ramat Gan, Tel Aviv, Israel Guideline Full time

Hashavim 360, part of Guideline, is looking for a Technical Support Specialist to deliver advanced assistance for our software products

Key Responsibilities:

Investigate and resolve second-level technical incidents

Perform in-depth troubleshooting and identify underlying issues

Support customers through phone, email, and other communication channels

Work with R&D and engineering teams on system-level problems

Requirements

At least 1 year of experience in technical support or a similar rolק

Clear and professional communication skills

Strong customer orientation and service mindset

Familiarity with ticketing and case-management platforms

This is a full-time position, 9:00–18:00.

The role is hybrid, offering flexible and convenient working hours.

Our offices are located in central Israel.



  • Ramat Gan, Tel Aviv, Israel Boss Software Solutions Limited Full time

    Technical Support Specialist (ERP, CRM & POS)Location:Ramat Gan (Diamond District / "Boursa")Type:Full-time (Sun-Thu, 09:00 – 18:00) + Rotational Fridays (1:3)About the RoleWe are looking for a tech-savvy and service-orientedTechnical Support Specialistto join our team. In this role, you will be more than just a troubleshooter; you will be a professional...


  • Ramat Gan, Tel Aviv, Israel Solitics Full time

    BackgroundSolitics, a cutting-edge data management, and automation platform is looking for an experienced and innovative support specialist to work as part of our experienced support team.The Solitics Support Team provides customer and technical support for clients and internal stakeholders. Position SummaryThe Support Specialist will be responsible for...


  • Ramat Gan, Tel Aviv, Israel Guideline Full time

    Hashavim 360 is a leading fintech information provider, delivering digital solutions in labor law, taxation, finance, welfare, and pensions.We are looking for a Technical Support Specialist to deliver advanced assistance for our software productsKey Responsibilities:Investigate and resolve second-level technical incidentsPerform in-depth troubleshooting and...


  • Ramat HaSharon, Tel Aviv, Israel Blue Sky Full time

    BLUE SKY, a leading company in the automotive industry, is looking for aTechnical Support Specialist.Join us for a meaningful and challenging position, with significant opportunity for professional development.Responsibilities:• Providing support and resolving application problems in organizational systems.• Technical support for computer workstations,...


  • Ramat Gan, Tel Aviv, Israel Candex Full time

    The RoleWe are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist Candex's internal and external customers with platform related questions via our ticketing system process and triage incoming...


  • Ramat Gan, Tel Aviv, Israel Candex Full time

    AboutCandex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large...


  • Ramat Gan, Tel Aviv, Israel bizibox Full time

    Technical Support RepresentativeA growing software company specializing in financial automation for businesses is looking for a Technical Support Representative. Location: Bursa District, Ramat Gan (near the train station) Work in a young and dynamic environmentRequirements: Ability to learn independently Excellent interpersonal skills and teamwork ability...


  • Ramat Gan, Tel Aviv, Israel Trigo Full time

    Trigo - Crafting Tomorrow's Retail ExperienceWe started with a simple question: How can vision AI make shopping better for everyone? Today, our team of passionate experts is transforming how people shop and how retailers operate - one store at a timeOur goal is to solve real retail challenges by developing advanced computer vision AI that prevents loss,...


  • Ramat Gan, Tel Aviv, Israel Extreme Full time

    מחפשים את ה-IT Support Specialistהבא שלנואם אתם אוהבים לפתור תקלות, לעבוד עם מערכות מתקדמות ולהיות הציר המרכזי שמחבר בין משתמשים לצוותי IT – זה בדיוק התפקיד בשבילכם.מה תעשו בתפקיד:תמיכה טכנית שוטפת לעובדים –...


  • Ramat Gan, Tel Aviv, Israel Upwind Security Full time

    Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With...