Collections Specialist

AppsFlyer's Finance team is looking for a new team member to jump on board. We are looking for a hardworking, results-driven individual who is a team player at heart and wants to join in the company's success The position is a full-time role within the Finance department's Accounts Receivable team.

The role of a Collections Specialist involves the task of conducting collection operations, which include overseeing overdue accounts, communicating with clients regarding payments, and addressing both simple and complex account-related inquiries. This role involves following a set of procedures and tasks, but it also requires good communication skills and the ability to work efficiently and independently.

What You'll Do
Collections Responsibilities

• Manage overdue accounts: communicate with customers, resolve payment issues, and update AR records.
• Reconcile accounts and payment records across providers.
• Ensure timely and accurate cash application.
• Generate customer statements and recommend escalations/write-offs.
• Handle account adjustments and billing/payment queries.
• Apply correct tax regulations and forecast collections weekly/monthly.
• Analyze billing data to prevent errors and delays.

What You Have

• Bachelor's degree in Business, Accounting, Finance, or a similar field.
• Minimum of 2 years of hands-on experience in Accounts Receivable, Collections.
• Familiarity with ERP and CRM systems (e.g., NetSuite, Salesforce).
• Process-oriented with strong organizational and analytical skills.
• Ability to work autonomously with minimal supervision.
• Excellent time-management, prioritization, and interpersonal communication skills.
• Proficiency in Microsoft Office, especially Excel.
• Fluent English (verbal and written).

Bonus Points

• Experience in the tech industry.
• Multi-lingual capabilities.
• Referral by an AppsFlyer employee.

As a global company operating in 20 countries across 5 continents, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

"As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In."
—
Oren Kaniel, CEO