CRM Systems Analyst

3 days ago

Center District, Israel zap group Full time

We're looking for an experienced
CRM Systems Analyst & Implementer – Microsoft Dynamics 365.
If you're a tech-savvy systems thinker who loves diving into the "how," mastering Dynamics 365, and turning complex challenges into smart, elegant technical solutions — this one's for you.

What you'll do:

  • Analyze business needs and organizational processes in a dynamic, fast-changing environment.
  • Write high-quality
    functional and technical specifications
    .
  • Collaborate closely with
    development, QA, and implementation teams
    to ensure seamless delivery.
  • Build and maintain strong relationships with business users, collect feedback, and drive continuous improvement.
  • Take ownership of projects from discovery to go-live (E2E).
  • Support existing solutions and proactively identify opportunities for enhancement.

What you'll bring:

  • 3+ years of hands-on experience
    as an Information Systems Analyst working with
    Dynamics 365
  • a must.
  • Strong
    business acumen
    and the ability to see the big picture.
  • Proven experience leading
    end-to-end analysis
    of complex, cross-system processes.
  • Comfortable juggling multiple projects in a dynamic environment.
  • Excellent
    communication and collaboration skills
    across business and tech teams.
  • Experience with
    integration platforms
    and tools within the Microsoft ecosystem.

Why Zap?

Because at Zap, tech meets people.

We believe great systems are built by great humans - curious, creative, and collaborative.

If you're passionate about technology, love understanding how businesses tick, and want to be part of a team that makes impact happen - we'd love to here from you.

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