Senior Data Analyst

2 weeks ago

Tel Aviv, Tel Aviv, Israel Fiverr Full time ₪60,000 - ₪120,000 per year

Fiverr is looking for a Data Analyst to join our fast-growing company and Data department to support Customer Care domain.

In this role, you'll work closely with the Customer Care, Trust & Safety, and Product teams to analyze trends, identify risks, and drive operational improvements through data.

We're looking for someone who is AI-native, tech-savvy, and curious by nature — a self-learner who takes ownership, explores automation and AI tools to enhance analytical workflows, and proactively turns data into action.

This position is temporary, a replacement for maternity leave.

What am I going to do?
  • Serve as the data focal point for Customer Care & Risk teams.
  • Analyze and derive actionable optimizations with the goal of improving user experience
  • Provide supporting data for prioritizing new features and initiatives
  • Plan, monitor and analyze AB tests for new features
  • Make data accessible by well-defined tracking and processes
  • Create optimal monitoring and visibility by building reports, alerts, and dashboards
  • Manage multiple tasks at a time in a fast-paced environment
  • Proactively provide insights that will lead the business growth
Requirements
  • 3+ years of experience as a Data Analyst (online industry – advantage).
  • B.Sc. in Industrial Engineering, Information Systems, Computer Science, Statistics, or equivalent – must.
  • Strong SQL skills – must; BigQuery – advantage.
  • Experience with Tableau – must.
  • Experience with AB test methodologies - a must
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.

At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you.

Equal opportunities

At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

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