Customer Support Specialist

2 weeks ago

Center District, Israel Flashy Full time ₪40,000 - ₪60,000 per year

Customer Support Specialist - 100% Remote

As a Customer Support, you will provide professional support to our B2B customers, helping them resolve issues and get the most out of our services.

Who Are We?

We are a SaaS company that provides a marketing automation platform for businesses.

We are working 100% remotely.

Full-time job, Sunday-Thursday, 9:00-18:00.

Responsibilities:

  • Ongoing technical support
  • Handling incoming technical inquiries, diagnosing and resolving complex issues, and delivering professional, fast, and effective service based on real-time customer needs.
  • Proactive strategic support
  • Conducting outbound interactions with customers to optimize their use of the platform, identify growth opportunities, increase engagement, and strengthen long-term partnerships.
  • Initial integration & onboarding for new clients
  • Leading the first stage of client integration, including initial system setup, configuration to meet specific business needs, and full guidance throughout the implementation process to ensure a smooth transition and successful adoption.

Requirements:

  • 1-4 years of hands-on experience in technical support, troubleshooting complex issues, new client integration and system implementation.
  • Experience working with Webhooks, API integrations, and business automation tools such as Zapier or Make-
    Must.
  • A proactive mindset with the ability to identify customer needs to increase engagement and maximize product value.
  • Experience working at a SaaS company- an advantage.

  • Customer Support Specialist

    2 weeks ago

    Holon, Center District, , Israel DealHub Full time ₪40,000 - ₪80,000 per year

    DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.We are...

  • Customer Support Specialist

    2 weeks ago

    Petah Tikva, Center District, Israel Datacube Full time ₪35,000 - ₪45,000 per year

    Application Support Representative – Leading Financial Company | Petah TikvaWe're hiringA top financial company in Petah Tikva is looking for anApplication Support Representativeto join ourtechnical support center.This is a customer service role based in a call center, providing first-levelapplication supportfor internal and external users.Key...

  • Technical Support Specialist

    1 week ago

    North District, Israel Afimilk Ltd Full time ₪40,000 - ₪60,000 per year

    Company DescriptionAfimilk Ltd., established in 1977, is a global leader in the development, manufacturing, and marketing of advanced systems for modern dairy farms and herd management. Known for innovation, Afimilk introduced groundbreaking technologies, including the first electronic milk meter, pedometer to monitor cows, dairy farm management software,...

  • IT Support Specialist

    2 weeks ago

    Kfar Saba, Center District, Israel TECEZE Full time ₪40,000 - ₪80,000 per year

    Job Title:IT Support SpecialistLocation:Kfar Saba, IsraelDuration:12 Months - ExtendableSOW:Key Responsibilities:Provide technical support via email, chat, and in-person.Troubleshoot system, network, and peripheral issues.Install, configure, and maintain hardware, software, and operating systems.Manage IT inventory and coordinate procurement.Conduct user...

  • Technical Support Specialist 229289

    2 weeks ago

    Center District, Israel Experis Israel Full time ₪40,000 - ₪80,000 per year

    We are looking for a Technical Support Specialist for a large, well-known, and stable company.Requirements:Graduate of MCSE / MCITP / MCSA / CCNA / CCNP courses.1 year of experience in technical support, user support, troubleshooting – an advantage.Knowledge in Networking – significant advantage.Familiarity with Office 365 – advantage.Familiarity with...

  • Customer Support

    7 days ago

    Netanya, Center District, Israel Snatch UP Jobs Full time ₪30,000 - ₪60,000 per year

    Relocation Opportunity for EU passports or holders of work visas for PortugalMust have EU passport or Work Visa to applyAre you enthusiastic about online advertising and emerging technologies? Would you like to join one of the most innovative tech companies? As a Customer Care Advisor, you will support our client and expand your knowledge in online...

  • Oracle Fusion Support Specialist – Logistics

    7 days ago

    Center District, Israel Logica-IT Full time ₪40,000 - ₪60,000 per year

    Oracle Fusion Support Specialist – LogisticsHybrid / Remote – IsraelMultiple Clients | Partner: Logica-ITAre you passionate about Oracle Fusion and ready to make an impact in the world ofLogistics and Supply Chain?We're partnering withthree leading organizationscurrently seekingOracle Fusion Support Specialiststo join their growing teams.As part of...

  • IT Technical Support Specialist

    2 weeks ago

    Yakum, Center District, Israel Orpak Full time ₪60,000 - ₪120,000 per year

    The IT Technical Support Specialist leads and supports enterprise infrastructure and technology architecture activities. Responsibilities include resolving complex technical issues, collaborating with global IT teams and external vendors, and driving regional technical initiatives. The role requires deep knowledge of networks, infrastructure, servers,...

  • Customer Training Specialist

    2 weeks ago

    Beer Sheva, South District, Israel MDClone Full time ₪40,000 - ₪80,000 per year

    Role Brief:We are looking for a talented global Customer Training Specialist (temporary position) with experience in developing learning and training materials.The specialist will develop a variety of training materials, manage the LMS platform for customers and be in touch with both MDClone Product and Customer Success teams. This position plays a crucial...

  • IT Support Specialist

    2 weeks ago

    Yoqneam Illit, North District, Israel K2view Full time ₪40,000 - ₪80,000 per year

    We are looking for a motivated and service-orientedIT Support Specialistto join our global IT team. You'll be responsible for maintaining our IT and SaaS infrastructure, providing hands-on support to employees worldwide, and ensuring secure, efficient operations across all systems.Key Responsibilities:Provide IT support for Windows & macOS users.Manage...