
Product Operations Manager
1 week ago
Windward is a leading maritime AI company, offering advanced risk management, intelligence, and logistics solutions. Our state-of-the-art platform utilizes cutting-edge AI technology to provide actionable insights, driving growth and transformation within the global trade industry.
We're looking for a highly organized and driven Product Operations Manager to join our product organization. In this role, you will ensure seamless collaboration between Product and Go-To-Market (GTM) teams, streamline processes, and scale the impact of our products. You'll be reporting to Windward's VP Product, owning the operational backbone of product delivery – standardizing workflows, enabling field teams, and driving execution efficiency.
What will you do?
- Define and manage standardized processes to improve efficiency and visibility of the Product group
- Act as the bridge between Product and business teams (Marketing, Customer Success, Pre-Sales, Sales, R&D, etc.), ensuring alignment and smooth communication.
- Lead the enablement process for new features and releases, including training, pricing, and rollout readiness.
- Build feedback loops with GTM teams to turn field insights into product inputs.
- Support strategic initiatives with strong operational alignment and execution.
Who are you?
- At least 4 years of experience in product operations in B2B companies
- Solid knowledge of product development cycles and early access/beta frameworks.
- Proven ability to establish and manage cross-functional processes.
- Experience driving product rollouts and field enablement.
- Excellent communicator with strong stakeholder management skills.
- Highly organized, detail-oriented, and process-driven.
- Proficient in tools like Jira, Salesforce, and Gen AI tools.
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