Salesforce Business Analyst

Description
Nayax
is a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sector.

We are looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global Nayax's users and is in charge of global business processes.

This position is a temporary maternity leave cover with potential for extension based on business needs.
The Salesforce Business Analyst will support global stakeholders and users and create project plans, track progress and create training materials.

You should apply if you are a team player who can drive complex projects to completion – we offer a great working environment in a successful company and development opportunities going forward.

The Salesforce Business Analyst will report to CRM Manager.

Key Responsibilities

• Establish working processes to ensure timely and high-quality delivery.
• Design and implement solutions on the Salesforce platform.
• Manage and lead projects in Nayax's Salesforce ecosystem.
• Design and implement new business requirements to improve business processes.Nayax is looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global Nayax's users and is in charge of global business processes.
• Support users on the day-to-day tasks, including data fixes and troubleshooting.
• Manage Salesforce releases, understand "What's coming (and when)", present the new features to the relevant users & training.

Requirements

• +2 years of practical experience as a Salesforce administrator and implementer.
• A solid understanding of business processes.
• Experience managing Information Systems projects and application implementation.
• Ability to translate business requirements into technical designs.
• Excellent interpersonal skills and a team player.
• Strong self-learning abilities.
• Good analytical skills.
• Excellent verbal and written communication skills in English.
• Creative thinking and cognitive flexibility.

Nice To Have

• Familiarity with marketing automation systems such as HubSpot, Pardot, and Marketing Cloud.
• Knowledge of data querying, SQL, and SOQL.
• Salesforce certifications.
• BSc in Industrial Engineering or Information Systems.

What Makes This Role Exciting

• You will lead interesting and complex projects that provide business value.
• You will have the chance to build relationships with internal clients.
• You will have the opportunity to work in a multinational environment for a global market leader.

Learn More About Nayax
Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations.

Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,100 employees across 11 global offices, Nayax operates in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments — just a short walk from the train station and designed for collaboration and growth.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.