Project Manager
8 hours ago
About the Role
We're looking for a strategic, detail-oriented Project Manager to support the company's rapid growth across operations and partner enablement. This temporary position will last approximately six months as a maternity leave replacement, starting by the end of November.
This hybrid role blends classic project management with hands-on ownership of technical documentation, workflow automation, and product design support.
You'll lead cross-functional projects, manage complex internal and partner-facing processes, and directly contribute to scaling our infrastructure through tools, documentation, and product enhancements. You will work closely with Product, Engineering, Risk, Compliance, and third-party partners to ensure that everything we build is scalable, compliant, and clear.
Key Responsibilities
- Project & Program Management
- Lead cross-functional initiatives from planning to delivery, ensuring alignment across teams and timely execution of operations.
- Technical Writing
- Own and maintain partner-facing and internal technical documentation, turning complex systems and workflows into clear, structured guides.
- Product Design Support
- Collaborate with product and engineering to design new features using the existing design system, translating business needs into intuitive user flows.
- Workflow Automation
- Build and maintain internal tools and dashboards in Retool to streamline operational processes and reduce manual work.
- Compliance & Operational Readiness
- Coordinate audit and certification efforts (e.g., ISO 27001, PCI DSS) by managing documentation, internal processes, and third-party assessments.
Experience
- 5+ years in project or program management, preferably in fintech, SaaS, or a regulated tech environment.
- Experience managing documentation and cross-functional initiatives involving technical, compliance, and operational stakeholders.
- Excellent written communication and documentation skills, particularly for technical audiences.
- Proficient in tools like
Retool
,
Jira
,
Confluence
,
Figma
, and technical documentation platforms (e.g., ReadMe or GitHub).
- Strong understanding of product lifecycle, UX/UI design principles, and internal tooling.
- Familiarity with compliance frameworks (PCI DSS, ISO and their operational impact.
- Fluent English
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