Account Executive
2 days ago
SPIRITT's goal is to make entrepreneurship accessible to anyone.
We're an Al platform that allows users to build complex apps like Airbnb, Instagram, Tinder without any tech skills or learning curve needed, With an affordable monthly price.
We're looking for an
Account Executive
with experience in account management and sales, and native-level English.
This role combines close work with customers, understanding their needs, collecting feedback, solving problems, and building strong, long-term relationships.
It's a great fit for someone who loves interacting with customers, enjoys working at a fast pace, and is looking for a place where they can take real ownership, make an impact, and grow with the company.
Responsibilities
- Manage existing customer accounts and maintain high satisfaction levels
- Provide ongoing customer support- issue resolution, professional responses, and consistent communication
- Lead onboarding processes for new customers, including defining success and providing initial guidance
- Collect customer feedback and communicate it to the product/engineering teams
- Identify and close Upsell, Expansion, and Plan Upgrade opportunities
- Work with customer support and service tools (HubSpot)
- Monitor performance, generate reports, and present data and KPIs
Requirements
- Hands-on experience in service/ sales - true ownership of customer accounts
- Experience in sales or upselling- strong advantage
- Native-level English
- Experience with professional systems: Zendesk, Intercom, HubSpot
- Entrepreneurial background or small independent projects- significant advantage
Skills
- Excellent interpersonal communication- writing, speaking, and presenting at all levels
- Ability to identify needs, build deep relationships, and manage an accurate sales process
- Strong organizational skills, analytical thinking, and full ownership of tasks
- Comfortable working in a fast-paced environment, across multiple teams, and on several projects at once
And in addition to all of the above- we're looking for what defines the SPIRITT team: creativity, teamwork, independence, versatility, and a genuine passion for what you do.
We offer the opportunity to join a team that is redefining how apps are built and written, plenty of room to learn, grow, make an impact - and a team that shows up to win.
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