Onboarding Specialist

2 weeks ago


Tel Aviv, Tel Aviv, Israel Novia101 Full time ₪40,000 - ₪80,000 per year

Onboarding Specialist

Novia101 is looking for our
first Onboarding Specialist,
a people-oriented, curious, and ambitious individual who's ready to start a journey into the world of tech and AI.

About Us

Novia101 is building an enterprise-ready HR Intelligence platform that helps organizations understand, deploy, and retain their talent - faster and smarter.

We combine
enterprise-grade AI
with deep HR expertise to transform how large organizations make hiring and workforce decisions.ה

Our platform is already being implemented across companies in Israel and several large companies in South America.

This is your opportunity to join
a fast-growing startup at the most exciting stage - where technology meets real-world impact.

What You'll Do

  • Help new customers (HR teams and recruiters) get started with the Novia101 platform.


• Support live onboarding sessions, training workshops, and customer demos.


• Work closely with Customer Success and Product teams to make sure each implementation runs smoothly.


• Learn to set up integrations with ATS systems (Workday, Adam total, Bullhorn, etc.).


• Answer customer questions with patience, clarity, and empathy - you'll be their trusted point of contact.


• Track and document feedback to help improve both the product and the onboarding experience.


• Take part in building onboarding playbooks and internal best practices as our customer team scales.

What We're Looking For

  • No previous experience required - just
    curiosity, drive, and a love for learning
    .


• Great communication and interpersonal skills , you enjoy helping people and making things clear.


• Organized and detail-oriented, you can keep track of multiple tasks at once.


• Comfortable with technology , quick to learn new tools and systems.


• Fluent in Hebrew and English.


• Positive, proactive, and eager to grow within a startup environment.

Why Join Us

You'll be joining
the customer-facing foundation of Novia101
- helping our clients succeed while learning the ins and outs of the tech world.

We'll teach you everything: how enterprise AI systems work, how to manage customers, and how to turn feedback into product value.

If you're energetic, empathetic, and ready to make an impact- this is the best place to start.

Details

  • Full-time entry-level position (hybrid, based in central Israel).


• Training and mentorship provided.

  • • Competitive salary with clear growth path to Customer Success, Implementation, or Product roles.


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