Customer Support Team Lead

6 days ago

Ramat Gan, Tel Aviv, Israel UR Tech Jobs Full time ₪40,000 - ₪60,000 per year

Customer Support Team Lead | Tel Aviv, Israel
We are seeking a Customer Support Team Lead to manage a small team of representatives supporting users of our wedding guest management platform. In this role, you'll oversee daily operations, guide your team in handling client inquiries, and ensure a high standard of customer satisfaction.

What You'll Do

  • Lead and mentor a team of Customer Support Representatives.
  • Oversee incoming calls and ensure timely, effective resolutions.
  • Monitor performance, provide coaching, and implement best practices.
  • Act as an escalation point for complex customer issues.

What We're Looking For

  • Previous experience in customer support, with leadership or team management experience.
  • Strong communication and problem-solving skills in Hebrew.
  • Ability to manage multiple priorities in a fast-paced environment.

  • Customer Support Specialist

    2 weeks ago

    Ramat Gan, Tel Aviv, Israel Candex Full time ₪40,000 - ₪80,000 per year

    AboutCandex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large...

  • Customer Support Specialist

    10 hours ago

    Ramat Gan, Tel Aviv, Israel Candex Full time ₪40,000 - ₪60,000 per year

    AboutCandex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large...

  • Customer Support Specialist

    11 hours ago

    Ramat Gan, Tel Aviv, Israel Candex Full time ₪40,000 - ₪80,000 per year

    AboutCandex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large...

  • Customer Support Specialist

    10 hours ago

    Ramat Gan, Tel Aviv, Israel Candex Full time ₪40,000 - ₪60,000 per year

    AboutCandex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large...

  • Customer Support Specialist

    10 hours ago

    Ramat Gan, Tel Aviv, Israel Candex Full time ₪40,000 - ₪60,000 per year

    AboutCandex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large...

  • Customer Success Support Specialist

    11 hours ago

    Ramat Gan, Tel Aviv, Israel InspHire Full time ₪40,000 - ₪80,000 per year

    If you are a tech-savvy, team player with creative thinking and strong customer facing skills and would like to learn about solutions for cyber security, anti-fraud, and identity management - check this out. The Next-Gen Compliance, Identity & Entity Management Platform is growing its team in Israel that supports global customers while building strong...

  • Customer Support Representative

    6 days ago

    Ramat Gan, Tel Aviv, Israel UR Tech Jobs Full time ₪30,000 - ₪45,000 per year

    Customer Support Representative | Tel Aviv, IsraelWe are looking for a Customer Support Representative to join our team and assist users of our wedding guest management platform. In this role, you'll be the first point of contact for couples using our services, helping them resolve issues, answer questions, and make the most of the platform.What You'll...

  • Customer Support Specialist

    11 hours ago

    Ramat Gan, Tel Aviv, Israel WSC Sports Full time ₪30,000 - ₪60,000 per year

    WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports' platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities...

  • QA Team Lead

    10 hours ago

    Ramat Gan, Tel Aviv, Israel Nanit Full time ₪120,000 - ₪180,000 per year

    Welcome to Nanit, the high-growth baby tech company that is changing the way parents view their babies' wellness through the world's most advanced baby monitor and parenting products. In 2016, the Nanit baby monitor revolutionized the industry with computer-vision and machine-learning capabilities that helped parents understand their baby's sleep patterns...

  • QA Team Lead

    11 hours ago

    Ramat Gan, Tel Aviv, Israel Nanit Full time ₪120,000 - ₪180,000 per year

    Welcome to Nanit, the high-growth baby tech company that is changing the way parents view their babies' wellness through the world's most advanced baby monitor and parenting products. In 2016, the Nanit baby monitor revolutionized the industry with computer-vision and machine-learning capabilities that helped parents understand their baby's sleep patterns...