
Facilities Operative
1 week ago
The Facilities Operative works as part of a facilities team supporting the facilities administrator, MAC, post room and events team and will be directly accountable for the following typical activities:
- Support the events team in terms of sick leave and planned annual leave
- Support the facilities administrator to cover sick leave and planned annual leave in terms of tasks and social posts and the updating of both
- Work with the on site facilities team to ensure all reactive tasks are dealt with in a dealt within KPI's
- Assist with ad hoc task including event set up, furniture moves, desk moves and facilities operations tasks
- Provides support for external contractors, guests, visitors and employees during events and in the day to day running of the office environment
- Provide support for meetings room audits
- Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
- Ensure completion of daily checks and delivery of committed services and overall client satisfaction Demonstrate responsiveness and creativity in finding solutions for service delivery
- Ensure appropriate follow up with customers in terms of updating tasks, responding to social posts and managing face to face interactions with clients
- Ad hoc duties from time to time to support the rest of the facilities team
- Experience in a hands-on role working within a fast paced facilities environment
- Outstanding customer service skills and orientation
- Ability to maintain professionalism at all times
- Ability to multitask and work with limited supervision
- Proficient in MS Office with excellent written and verbal skills
Minimum of 1 years in related role, in particular within a client facing facilities environment
Must be able to demonstrate flexibility in relation to type of works carried out and availability
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