Community & Social Support Specialist

24 hours ago


Rosh HaAyin Center District, Israel Priority Software Full time

Responsibilities

  • The role requires mastering a complex product, demonstrating strong technical understanding, and working closely with the Support, Marketing, Product, and R&D teams.
  • The selected candidate will undergo a comprehensive training program over several months, covering the Priority product, support processes, and social media operations.

Requirements

  • Native Hebrew (spoken and written), and very good English.
  • Familiarity with ERP systems – strong advantage (especially Priority ERP).
  • Experience with social media platforms (WhatsApp, Facebook, LinkedIn, App Stores, Reddit) and the ability to communicate professionally and represent the company online.
  • Understanding of the customer service world.
  • Excellent written communication skills – clear, fluent, and professional writing.
  • Strong interpersonal skills – patience, active listening, positive attitude, and willingness to help.
  • High self-learning ability, service-oriented mindset, strong time management, and ability to perform under pressure.


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