Solutions Engineer

The Sales Engineer (SE) is a critical member of the sales team, serving as the primary technical expert throughout the sales cycle. You will partner with Sales Directors and PDM to drive the adoption of Claroty solutions by providing in-depth technical expertise, delivering compelling product demonstrations, and positioning solutions that address customer-specific challenges. The ideal candidate has a strong background in networking, cybersecurity, and industrial control systems (ICS), with a passion for helping customers secure their mission-critical environments.

About Claroty:  

Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

A Great Place to Work certified company, Claroty is headquartered in New York City with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in CPS protection, with backing from the world's largest investment firms and industrial automation vendors, recognized by KLAS Research as Best in KLAS for Healthcare IoT Security five years in a row, and ranking on the Forbes Cloud 100 and Deloitte Technology Fast 500 multiple consecutive years. Claroty has recently been named a Leader in the inaugural Gartner Magic Quadrant for Cyber-Physical Systems (CPS) Protection Platforms.

As a Sales Engineer, your impact will be:

• Technical Sales Expertise: Serve as the go-to technical resource for the sales team and prospective customers.
• Customer Engagement: Understand customer challenges and pain points related to OT/ICS cybersecurity. Conduct detailed technical discovery to qualify opportunities and tailor solutions.
• Partner Engagement: Understand Partners challenges and pain points related to OT/ICS cybersecurity. Support them on ongoing opportunities. Help them generate pipeline.
• Partner Enablement: Train the partners so they are able, Demonstrate, develop project, architect and to execute POVs. Enable Partnes to have autonomy to work independently, presenting and Executing POVs.
• Product Demonstrations: Deliver compelling, customized product demonstrations and technical presentations to a wide range of audiences, from engineers to C-level executives.
• Proof of Concepts (PoCs): Plan, manage, and execute successful Proof of Concepts (PoCs) and technical evaluations. Document and present PoC results, demonstrating the value and ROI of the Claroty platform.
• Solution Design: Architect and propose Claroty solutions that meet the technical requirements and business objectives of customers, including integrations with existing IT and security infrastructure (e.g., SIEM, firewalls, and asset management systems).
• RFP/RFI Management: Respond to technical sections of RFPs, RFIs, and other customer questionnaires.
• Events Presentation: Be prepared to give presentations at Market events
• Market Intelligence: Stay current with trends in industrial control systems, cybersecurity threats, and competitor technologies. Provide market and product feedback to the Claroty product and engineering teams.
• Thought Leadership: Represent Claroty at industry conferences, trade shows, and other events. Conduct webinars and contribute to technical content creation.

What do you need to succeed in this role?:

• Experience: 3+ years of experience in a sales engineering, solutions architect, or similar customer-facing technical role, preferably in the cybersecurity, industrial automation, or networking space.
• Language: Spanish Native, English spoken and written, Portuguese is a plus. 
• Willingness to travel: This position requires travel, which may include overnight stays. Expected travel is [+70%], depending on business needs and territory.

Technical Acumen:

• Deep understanding of networking protocols (TCP/IP, UDP, etc.) and architectures.
• Strong knowledge of cybersecurity principles and technologies (firewalls, IDS/IPS, SIEM, vulnerability management).
• Experience with virtualization platforms (VMware, Hyper-V) and cloud environments (AWS, Azure) is a plus.

Cybersecurity experience in one of the following domains:

• Security and Risk Management
• Asset Security
• Security Architecture and Engineering
• Communication and Network Security
• Security Assessment and Testing

Soft Skills:

• Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong problem-solving and analytical abilities.
• Self-motivated, proactive, and able to work independently as well as part of a team.
• Proven ability to manage multiple projects and priorities simultaneously.
• Education: Bachelor's degree in Computer Science, Engineering, or a related technical field is preferred. Relevant industry certifications (e.g., CISSP, GICSP, CCNA) are a strong plus.

Nice to have: 

• Proficiency with industrial protocols (e.g., Modbus, IEC 61850, DNP3, Ethernet/IP, Profinet, etc.).
• Familiarity with various industrial control systems (DCS, PLC, SCADA) and vendors (e.g., Siemens, Rockwell, Emerson, GE).

Why Claroty? Our Culture and Benefits: 

• As a Great Place to Work certified company, we take pride in the culture we've built together—one rooted in camaraderie, credibility, fairness, and respect. 
• Claroty is a people first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a diverse and inclusive space. 
• Stability, we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers. 
• We understand the importance of maintaining a healthy work-life balance, and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual "ClaroBreak", a company-wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones.
• We care about your development. At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses.
• We believe in transparency and openness. That's why we regularly hold company all-hands, town hall meetings, and "Coffee with the CEO" sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be. 
• While we have physical offices in New York, Tel Aviv, London and Singapore, we also embrace a hybrid working culture. This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances.  

Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something amazing here, and we hope you are as excited about the future as we are.

You're more than welcome to follow us on social media:

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• Industry award
• Latest news

Gartner, Magic Quadrant for CPS Protection Platforms, Katell Thielemann, Wam Voster, Ruggero Contu, 12 February 2025

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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.