Senior IT Systems Administrator

We are growing and are looking for future Axonians who value personal and career growth, team-work, and winning
About Axonius
Axonius is revolutionizing how IT and security teams gain comprehensive visibility and control over their digital assets and relationships. As the system of record for digital infrastructure, we solve complex challenges by delivering the critical context required to manage and secure devices, users, software, SaaS applications, and cloud services. By connecting to hundreds of data sources and automating key processes, we empower organizations to close security gaps and prevent incidents.
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The IT team is responsible for enabling efficient and compliant operations across Axonius. We focus on delivering and managing critical SaaS applications and infrastructure to support our global workforce.

As a Senior IT Systems Administrator, you will be a technical leader within our IT team. You will be responsible for providing advanced technical support, mentoring junior team members, and driving process improvements. Your expertise will be instrumental in ensuring the highest level of support and customer satisfaction. As a Senior IT Systems Administrator, you will play a key role in implementing and maintaining secure and scalable IT solutions.

Key Responsibilities

• Provide expert-level resolution and consultation for multifaceted IT problems and escalated cases.
• Spearheaded incident response and problem resolution initiatives, employing advanced diagnostic techniques and analytical tools to identify and rectify complex technical issues promptly.
• Lead the design and implementation of SaaS applications into our IDP (Okta).
• Ensure optimal performance, security, and compliance of SaaS applications, endpoints, and infrastructure (Google Workspace, Zoom, Slack, JAMF, Intune, etc).
• Assume a leadership role in mentoring and coaching junior admin and support engineers.
• Develop and implement automation processes to streamline IT operations.
• Conduct root cause analysis and troubleshoot complex technical issues.
• Stay up-to-date on emerging technologies and industry best practices.
• Participate in an on-call rotation to provide essential after-hours technical support.

About You
We are seeking a highly experienced and results-oriented IT professional to join our team. The ideal candidate is a technical leader with a proven track record of success in managing complex IT environments.

Key Qualifications

• Experience: 5+ years of experience as an IT professional including knowledge of Service Desk operations and procedures.

• 3+ years of experience in administering SaaS applications, identity management (Okta), cloud platforms (Google Workspace), scripting languages, and IT infrastructure.

• 3+ years of experience with Okta administration and configuring SAML, SSO, Automation, Provisioning, De-Provisioning of Accounts.
• Strong understanding of rule automation, SCIM provisioning, troubleshooting experience with SAML attributes, various logs, and knowledge of authentication methods.
• 3+ years with Google Workspace administration, including user access, groups, and troubleshooting.

• 3+ year with endpoint management and administration in JAMF and Intune.

• Strong technical knowledge of PC/Mac operating systems.

• Experience with network troubleshooting and support, including assisting the IT Engineering team with updates or changes. Proficiency in employing network management tools, such as Cisco Meraki, for effective network administration.
• Strong Zoom user and room support experience, including strong knowledge of AV conferencing standards, equipment configuration, and user presentation controls.
• Proficiency in troubleshooting and problem-solving.
• Leadership: Proven ability to lead and mentor junior team members.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to handle complex technical challenges.
• Communication Skills: Excellent communication and interpersonal skills to collaborate effectively across departments.
• Project Management: Proven ability to manage and deliver IT projects on time and within budget.
• Strategic Thinking: Ability to contribute to strategic IT planning and decision-making.

Key Relationships

• Mentor and guide junior IT team members.
• Work closely with end-users and business stakeholders to provide technical support, onboard SaaS applications, and resolve issues.
• Collaborate with IT management to define and implement support strategies and improvements.
• Partner with other IT teams (security, networking, etc.) to ensure seamless integration and operation.
• Deliver exceptional performance of critical IT infrastructure and applications.
• Drive continuous improvement of IT processes and procedures.
• Contribute to the overall success and innovation of the IT department.

Our Culture And Benefits

• Axonius is committed to ensuring that each team member has a clear and attainable long-term career path. To support this, we allocate a yearly budget to every employee, enabling them to invest in their own growth and learning according to their specific needs and aspirations.
• We understand the importance of maintaining a healthy work-life balance. That's why we provide our employees with three long weekends throughout the year, giving them the opportunity to rejuvenate, spend quality time with loved ones, and invest in their own well-being. In addition, we created a special parental leave policy which allows both primary caregiver and secondary caregiver to spend substantial time with their newborn. We're also proud to offer extra vacation days for the following important life events: marriage, birth of a grandchild, special milestones related to your children, loss of pregnancy and bereavement.
• We see you. As part of our culture, our employees' well-being is important to us.That's why we offer psychological support services and support services.
• While we have physical offices in the United States, Brazil, and Tel Aviv, we embrace a flexible working culture. The majority of our employees work remotely, regardless of their location around the globe. This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances.
• As a global company, we strive for excellence in everything we do. To support our employees in communicating effectively across borders, we provide English lessons as part of our commitment to their success.

Equal opportunities
At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives, regardless of race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.

A Little More About Axonius
Axonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization's IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence.

Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world.

At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives, regardless of race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.

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