Systems Administrator

About Pagaya
Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit

About The Role
Pagaya is looking for a skilled Systems Administrator to join our IT team. This individual will be responsible for the daily administration, maintenance, and support of our endpoint devices and systems infrastructure. This includes managing our OKTA Identity provider, Google Workspace, macOS and Microsoft environments, as well as security activities such as vulnerability and patch management. The ideal candidate will possess strong technical skills, the ability to troubleshoot complex issues, and a commitment to ensuring a positive end-user experience and operational efficiency. The Systems Administrator will provide technical expertise in managing our technology stack, ensuring optimal performance and availability of critical systems for Pagaya operations.

Responsibilities

• Advanced System and Network Administration- Expert-level support, infrastructure optimization using Fortinet hardware, Aruba ClearPass administration, and AWS Route 53/DNS maintenance with SPF, DKIM, DMARC records.
• Identity, Access, and Compliance Management- Manage Okta SSO/Lifecycle Policies (SCIM, MFA, FastPass), ensure IAM/device access compliance with SOC 2 Type II, ISO 27001, ITSM, and partner with Security/GRC teams.
• Enterprise Endpoint and Device Management- Administer Jamf Pro (macOS) and Microsoft Intune (Windows), ensuring device encryption, compliance tagging, software deployment, and Zero Touch onboarding.
• Cloud and CloudOps Infrastructure Support- Provide escalated support for AWS/Azure services (DNS, EC2, IAM, Azure VDI) and guide teams on cloud-first development aligned with IT security standards.
• Artificial Intelligence Leadership- Direct AI initiatives to adopt new AI toolsets and technologies.
• Rigorous Ticket and Task Execution- Document system modifications in ITSM (Jira), execute tasks with detail, and participate in CAB reviews.

Requirements

• 4+ years as a Systems Administrator/ Infrastructure Analyst.
• Expertise with Fortinet, Aruba ClearPass, Okta SSO/MFA/SCIM, AWS Route 53/DNS/domain configuration, SPF/DKIM/DMARC, Jamf Pro/Microsoft Intune, Azure, Google Workspace.
• Understanding of SOC 2, ISO 27001, ITSM/ITIL, ticketing systems, documentation, and advanced cloud technologies (AWS/Azure/SaaS).

Our Team
Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs, and we are now 500+ strong in New York, Los Angeles, and Tel Aviv.

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.
Our Values
Our values are at the heart of everything we do. We believe great solutions are built through a great community.

• Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
• Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
• Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
• Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
• Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.

More than just a job
We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.

Pagaya is an equal opportunity employer. Pagaya is encouraging diversity and actively seeking applicants from all backgrounds, as are committed to creating a diverse workforce together with an inclusive environment for all. Employment is decided on the basis of qualifications, skills, and business needs.