Customer Success Manager

7 hours ago

Haifa, Haifa, Israel Panda trading system Full time ₪60,000 - ₪120,000 per year
Closes

March 1, 2026

Location

Haifa, Haifa, Israel

Category

Software and Programming

Type

Full-time

Description

PandaTS, a leading provider of high-performance technology for the online financial trading industry, is looking for a Customer Success Manager to join our growing team.

What You'll Do

  • Act as the main point of contact for assigned clients
  • Guide customers from post-sale onboarding to full adoption of Panda products
  • Understand client needs and translate them into actionable tasks for internal teams
  • Balance business needs with customer expectations to drive long-term satisfaction
  • Optimize client performance and ensure successful product usage
  • Identify opportunities for revenue growth within existing accounts

What We're Looking For
• 2–3 years of experience as a B2B Customer Success Manager or Project Manager – must

  • Experience in fintech – advantage
  • Proven ability to manage multiple projects simultaneously
  • Bachelor's degree in Economics/Business – advantage
  • Experience in the online Forex or Gaming industry – advantage
  • Understanding of development lifecycles
  • Experience working with international clients
  • Excellent analytical and communication skills
  • Detail-oriented, organized, proactive, and a strong team player
  • Ability to work effectively with both business and engineering teams
  • Fluent English (spoken and written)

Come Work With Us:

At PandaTS we offer a wide range of benefits, including:

  • Annual company's vacation abroad to all employees.
  • We offer an attractive study fund (Keren Hishtalmut)
  • Manager insurance
  • Employee Training - professional courses and conferences.
  • Lunch fees (Cibus)
  • Extra days off
  • Holidays gifts and bonuses
  • Birthday gifts for you and your kids.
  • Company parties (Summer party, Purim party, and more)
  • Flexible hours for excellent work-life balance.
  • Weekly happy hours with great food and beverage.
  • Young and cool environment, pool tables, and ping pong
  • Small gym
  • 6 minutes walk from "Haifa Bat Galim" train station.
  • stability Panadts has more than 15 years of experience in the market

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