Head of Strategy and Operations

6 days ago

Tel Aviv Azrieli Office, Israel Just Eat Takeaway Full time ₪120,000 - ₪240,000 per year

Role Overview

As the Head of Strategy and Operations , you will be instrumental in defining and driving the strategic direction and network optimisation across the dynamic Israeli market. Reporting  directly to the Regional Director within the Global Logistics organization, you will  lead a high-performing team and foster close collaboration with cross-functional teams both within locally and globally (e.g. Logistics analytics, courier experience and commercial teams). Your mandate will be to enhance and optimize delivery services and maximize order volume through a data-driven approach to strategic excellence. 

Delivery is a critical growth driver and enabler for further adjacent verticals.  Ensuring a best in class experience for all stakeholders (customers, restaurants, groceries, retailers and couriers) is absolutely critical and ultimately falls under your strategic leadership

Key Responsibilities

  • Lead the successful execution of our delivery services, driving cost optimisation whilst balancing performance outcomes for customers, partners and couriers, running a well managed, efficient and data-driven operation

  • Responsible for aligning and adhering to country service levels, ensuing a competitive proposition to maximise customer conversion and partner retention, with a relentless focus on outlier management to drive performance improvements 

  • Establish and champion standards of operational excellence and promote a culture of continuous process improvement within and across teams

  • Drive a safety and compliance focussed culture, proactively identifying new risks and opportunities within the competitive landscape

  • Lead our courier engagement programme, working closely with Marketing and our Global teams, to drive improved courier insights and loyalty

  • Collaborate closely with our partner accounts teams to drive operational best practice, and support new brand partnership opportunities

  • Continually identify, qualify and track key business risks and dependencies; define mitigation and contingency plans assigning appropriate resources, and constantly communicating status

  • Lead key cross-functional business projects and work with relevant project sponsors and key stakeholders to manage project delivery

  • Empower team members to excel and develop through continuous coaching and personal development

 What will you bring to the table?

  • Extensive experience in managing large scale strategic programs,  ideally within a delivery context

  • Proven track record of establishing strategic excellence and fostering a culture of continuous improvement

  • Strong team player, project and people manager - able to gain trust, respect and confidence quickly and effectively

  • Independent thinker, proactive problem solver, able to see the big picture, and think "one step ahead"

  • Strong analytical skills with a fundamentally data-driven approach

  • Comfortable navigating ambiguity within a rapidly changing, fast-paced environment

  • Self-aware, with the ability to influence others and effectively manage perceptions across all levels of the organization

Applicant requirements 

  • 3+ years experience leading sizeable strategic programs

  • Proven success in driving operational targets, ideally in a digital-first environment

  • Demonstrated experience and success in a budget-ownership role 

  • Willingness to work outside of regular business hours on an exception basis (e.g. during a crisis) 

  • Head of Strategy and Operations

    1 week ago

    Tel Aviv, Tel Aviv, Israel Just Eat Takeaway Full time ₪80,000 - ₪120,000 per year

    Role OverviewAs the Head of Delivery , you will be instrumental in defining and driving the strategic direction and network optimisation across the dynamic Israeli market. Reporting directly to the Regional Director within the Global Logistics organization, you will lead a high-performing team and foster close collaboration with cross-functional teams both...

  • Head of Delivery Operations IL

    2 weeks ago

    Tel Aviv, Tel Aviv, Israel Just Eat Takeaway Full time ₪90,000 - ₪120,000 per year

    Role OverviewThe Head of Delivery Operations is responsible for the delivery operations and network optimisation across the Israeli market and will directly report to the Regional Director within the Global Logistics organization. The successful candidate will help define and drive the Israeli delivery operations strategy, leading a team and working closely...

  • Head of Anti-Fraud Operations

    17 hours ago

    Tel Aviv, Tel Aviv, Israel nsKnox Full time

    Who we are:nsKnox is a highly focused and fast moving FinTech/Cyber-Security technology company, founded and led by Alon Cohen, founder and former CEO of CyberArk . We bring a game changing approach and technology to protect enterprise B2B payments globally. Our investors include Microsoft, Viola Ventures and IDC Bank. Working with us combines the...

  • Head of Sales

    16 hours ago

    Tel Aviv, Tel Aviv, Israel InspHire Full time ₪80,000 - ₪120,000 per year

    A company with pioneering tech that optimizes and revitalizes the publishing cycle, offers a dynamic and rewarding work environment where you can contribute to cutting-edge projects and be part of a team passionate about continuous growth and innovation is looking for a Head of Sales & Business Development.The Head of Sales is a vital role responsible for...

  • Head Of Data

    17 hours ago

    Tel Aviv, Tel Aviv, Israel ONE ZERO BANK Full time ₪120,000 - ₪180,000 per year

    We're looking for aHead of Datato lead our data strategy, data platforms, and ML initiatives.In this role, you will define the data vision, scale the team, and drive execution of high-impact data solutions that power our business.Your Day-to-Day:Define and own the company-wide data strategy.Lead data engineering, data platform, and ML execution.Build...

  • Head Of Data

    16 hours ago

    Tel Aviv, Tel Aviv, Israel ONE ZERO Digital Bank Full time ₪120,000 - ₪180,000 per year

    We're looking for a Head of Data to lead our data strategy, data platforms, and ML initiatives.In this role, you will define the data vision, scale the team, and drive execution of high-impact data solutions that power our business.Requirements:3+ years leading data teams in a senior role (Head/Director/Group leader).Experience scaling data teams (20+...

  • Head Of Data

    17 hours ago

    Tel Aviv, Tel Aviv, Israel ONE ZERO Digital Bank Full time ₪120,000 - ₪150,000 per year

    We're looking for a Head of Data to lead our data strategy, data platforms, and ML initiatives.  In this role, you will define the data vision, scale the team, and drive execution of high-impact data solutions that power our business.  מי אנחנו?None Your Day-to-DayDefine and own the company-wide data strategy. Lead data engineering, data platform,...

  • Head of Marketing

    16 hours ago

    Tel Aviv, Tel Aviv, Israel InspHire Full time ₪100,000 - ₪120,000 per year

    A well-funded start-up that focuses on changing the way people leverage data to make decisions is seeking for its first marketing leader to establish the marketing department. The company believes that out-of-context dashboards are not the solution but the problem, and they are obsessively passionate about helping people take data-driven actions   We're...

  • Head of Data Management

    16 hours ago

    Tel Aviv, Tel Aviv, Israel ONE ZERO BANK Full time ₪120,000 - ₪180,000 per year

    DescriptionWe're looking for aHead of Datato lead our data strategy, data platforms, and ML initiatives.In this role, you will define the data vision, scale the team, and drive execution of high-impact data solutions that power our business.Your Day-to-DayDefine and own the company-wide data strategy.Lead data engineering, data platform, and ML...

  • Head of Digital Products

    4 days ago

    Tel Aviv, Tel Aviv, Israel ManpowerGroup Talent solutions Israel Full time ₪120,000 - ₪180,000 per year

    Head of Digital Products | Fattal HotelsFattal Hotels , Israel's leading hospitality chain, is looking for a Head of Digital Products to lead our digital ecosystem across eCommerce, mobile, and internal platforms.In this strategic and hands-on role, you'll define and execute the digital product vision, lead a talented team of Product Managers and Content...