Field Service

2 weeks ago

Petah Tikva Center District, Israel GROHE Full time

At
LIXIL
, we believe water has the power to transform lives. Through our pioneering solutions in housing and water technology, we create products that make better homes a reality for everyone, everywhere. With a presence in over 150 countries and a portfolio that includes leading brands such as
GROHE
, we are committed to innovation, sustainability, and improving everyday experiences.

As part of LIXIL,
GROHE
is a global leader in bathroom and kitchen solutions, driven by a passion for quality, design, and cutting-edge technology. To support our continued growth, we are seeking a
Field Service & Training Specialist
to join our team in Israel.

Location:

GROHE Israel, Yitzhak Rabin 1, Petah Tikva – Global Towers, Building A, 19th Floor

Your Impact

As a
Field Service & Training Specialist
, you will play a key role in ensuring technical excellence, training, and compliance across internal teams and external partners. You will deliver hands-on field support, enhance technician expertise, and ensure our service standards remain best in class.

What You'll Do:

Training & Development

  • Provide technical support and advice to internal teams (Call Centre, Customer Care, Sales, Projects) and external partners (dealers, installers).
  • Design and deliver engaging training sessions to improve technical and product knowledge.
  • Monitor technician performance and provide structured feedback to drive continuous improvement.

Field Operations

  • Conduct on-site visits to resolve technical issues and deliver practical, hands-on solutions.
  • Act as the main escalation point for complex cases requiring technical expertise.

Systems & Tools

  • Manage and track technical issues using JIRA, ensuring accurate documentation and timely resolution.

Inventory & Stock Alignment

  • Collaborate closely with the Field Service Specialist to align technical needs with stock availability and planning.

Customer Care Centre Support

  • Serve as the on-site technical contact for the Customer Care Centre, offering real-time support and guidance.

Compliance & Safety

  • Ensure all service activities comply with safety standards, industry regulations, and company policies.
  • Promote a strong culture of compliance, risk mitigation, and continuous improvement.

What You'll Need:

  • Proven experience in field service, technical support, or training roles.
  • Strong background in delivering technical training and coaching to diverse teams.
  • Knowledge of industry regulations (sanitaryware or consumer goods experience is an advantage).
  • Proficiency in JIRA (preferred) and SAP (a plus).
  • Excellent communication, organizational, and documentation skills.
  • Strong English and Hebrew proficiency.
  • Service-oriented mindset with a collaborative approach.

What We Offer:

  • Meal vouchers
  • Health insurance covering your entire family
  • Company car

At LIXIL, we are passionate about empowering our people to make a real impact. Join us and be part of a team that values collaboration, innovation, and professional growth.

  • PV Field Service Engineer

    2 weeks ago

    Petah Tikva, Center District, Israel Sungrow Europe Full time ₪90,000 - ₪120,000 per year

    Your missionWe are seeking a dynamic PV Field Service Engineer to join our team at Sungrow, playing a critical role in advancing our renewable energy solutions. As a Field Service Engineer, you will contribute significantly to the future of various renewable energy products and solutions, serving as an interface between our customers and Sungrow.Ideal...

  • Field Service Technician, Industrial Storage

    2 weeks ago

    Petah Tikva, Center District, Israel Tesla Full time ₪90,000 - ₪120,000 per year

    What To ExpectAs a Field Service Technician in our Energy and Charging Field Service team, you will play a vital role in making sure both our Renewable Energy Storage products and our Superchargers are operating at their best. Your daily work includes traveling to sites, performing maintenance, upgrades, troubleshooting and repairs, along with commissioning...

  • Field Service Integrator

    2 weeks ago

    Beit Yanai, Center District, Israel Electreon Full time ₪40,000 - ₪80,000 per year

    Who are we?Electreon is a pioneer in wireless charging for the EV industry. Our groundbreaking, award-winning technology is reshaping the future of transportation by making vehicle charging more efficient and accessible. With a passion for sustainability and innovation, we are committed to a future where wireless charging powers our roads and vehicles.Join...

  • Field Service

    5 days ago

    Yokneam Ilit, North District, Israel Integra LifeSciences Full time ₪60,000 - ₪120,000 per year

    Changing lives. Building Careers.Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what's possible and making headway to help improve outcomes.The Service Lead is responsible...

  • Field Services Engineer

    1 day ago

    Yoqneam Illit, North District, Israel Radix Engineering Full time ₪60,000 - ₪120,000 per year

    Field Service EngineerA leading medical device company in Yokneam, Israel is looking for aField Service Engineerto join its technical team. The role involves visiting multiple locations across Israel, managing customer support, and handling the installation, maintenance, and repair of advanced medical equipment.Key Responsibilities:Perform installation,...

  • Field Communication Technician

    3 days ago

    Petah Tikva, Center District, Israel Strategic Matching Full time ₪60,000 - ₪120,000 per year

    Field Communication Technician�� Location: On-site | Client: Service & Operations Department�� Employment Type: Full-time (including Fridays)We're looking for a Field Communication Technician to join our ISP operationsteamJob Description:As a Field Technician, you will be responsible for installing and troubleshootingcommunication systems at customer...

  • Field Services Engineer

    1 week ago

    North District, Israel Manpower Israel Full time ₪60,000 - ₪90,000 per year

    Global Medical Device Company | Field Service Engineer – CT & MRI SystemsA leading international company in the medical device industry is looking for aField Service Engineerto join our team. This is a key role that combines hands-on technical work, operational responsibility, and direct interaction with top healthcare institutions across Israel.Position...

  • Field Service Engineer II

    1 day ago

    Beit Nehemya, Center District, Israel SIG SAUER, Inc. Full time ₪90,000 - ₪120,000 per year

    General Robotics, a SIG SAUER company, is a leading Research & Development team in the advanced defense systems industry, specializing in light and smart Remote Controlled Weapon Stations (RCWS) that provide our customers with life-saving systems that are innovative, reliable, quality-driven, and simple to operate.Position SummaryThe Field Service Engineer...

  • Field Service Engineer I

    1 day ago

    Beit Nehemya, Center District, Israel SIG SAUER, Inc. Full time ₪60,000 - ₪120,000 per year

    General Robotics, a SIG SAUER company, is a leading Research & Development team in the advanced defense systems industry, specializing in light and smart Remote Controlled Weapon Stations (RCWS) that provide our customers with life-saving systems that are innovative, reliable, quality-driven, and simple to operate.Position SummaryThe Field Service Engineer I...

  • Field Marketing

    2 weeks ago

    Petah Tikva, Center District, Israel SMT - Sachar Medical Technologies M.L.A. Ltd. Full time ₪40,000 - ₪60,000 per year

    Medical Technologies Trading Ltd., a leading pioneer in infection prevention solutions with over 35 years of healthcare innovation, seeks a dynamic professional to join our specialized team serving Israel's premier medical institutions.Position OverviewWe are expanding our operations and looking for a motivated individual to drive growth across our...